Nordstrom is hiring: Beauty Counter Manager - Estee Lauder - Fashion Mall at Key

Overview

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

The Nordstrom Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends
• High level of ownership, accountability, and initiative

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Pay and Additional Details

The post includes pay range details and notes that pay offers are dependent on location, knowledge, skills and experience. The stated range is $21.35 - $22.25 hourly and may be eligible for performance-based incentives/bonuses. Benefits may include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. See the Nordstrom Benefits Overview for full details.

Commission rates for selling employees vary by merchandise type: Beauty and Men’s Fragrance roles typically receive 3% commission, while Apparel, Shoes, and Accessories have ranges from 3% to 14.5% depending on merchandise.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail

Note: Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. Review Career Site FAQ for state-specific guidelines.

2022 Nordstrom, Inc. Current Nordstrom employees: To apply, log into Workday, click Careers, then Find Jobs.

Pay range details are provided in compliance with state laws and vary by location, knowledge, skills, and experience.