Technical Writer Job at Trimble Inc. in Westminster

Overview

Trimble is recruiting for a Technical Writer to fill an opportunity in Westminster, CO.

Trimble SketchUp

SketchUp is one of the most popular 3D modeling and design tools in the world. Today, hundreds of thousands of architects, engineers, contractors, woodworkers, artists, and other creatives use SketchUp Pro, LayOut, Sefaira, and 3D Warehouse to design everything from transit centers with excellent energy performance and everything in between.

Role overview

As our technical writer, you\'ll be helping with our transformational efforts to become a more customer-centric organization. We\'re looking for someone with a passion to understand our customers and enable teams across the organization to deliver a compelling story for how our products can come alive and deliver value for the customer. We\'re looking for someone who is passionate about writing and can learn the complexity of our product and translate its use into content that helps users onboard or master our SketchUp offerings with ease.

The Technical Writer will help build a resource for customers and teammates to learn concepts from basic to advanced. You\'ll be responsible for collaborating with different team members to learn the most effective way convey new tools and concepts to our users through content. Success in this position involves a strong drive to make SketchUp accessible to everyone as they are getting started or continuing their SketchUp education mastery.

Responsibilities

• Measures of Success include: consistently interpreting complex technical descriptions into user-friendly explanations; gathering information from multiple sources (developers, Product managers, CX teams) to create clear descriptions, workflows, and documentation; providing new product input, testing, and release involvement based on customer understanding; determining end-user requirements; cross-collaborating with multiple teams for peer review and accuracy; creating high-quality documentation such as HC articles, FAQs, step-by-step guides, and user manuals; delivering content on projects to meet deadlines and quality standards; maintaining documentation for completeness and accuracy; applying style guide and best practices; employing diagrams and visuals; reviewing others\' documentation for feedback and consistency; ensuring consistent language, format, voice, style, and tone; generating ideas for new Help Center content; meeting time-to-publish goals; gathering and analyzing user feedback for continuous improvement; demonstrating success by metrics such as reduced support tickets, increased AI Help bot traffic, or increased user engagement; and showing autonomy with humility.

Required Skills and Experience

• 2-3 years of experience in technical writing and editing for the SaaS industry
• Strong written and verbal communication skills and experience with multiple content mediums
• Proven ability to understand DITA and complete writing assignments in the DITA model
• A customer-centric mindset and a growth mindset, iterating through experimentation
• Familiar with basic web design concepts, comfortable with basic HTML markup, and able to edit HTML code autonomously from developers
• Experience with authoring software and CMS publishing (Contentful or Drupal)
• Ability to work in a fast-paced, ever-changing environment
• Ability to handle demanding situations and ambiguity while working independently
• Effective time management and prioritization
• Excellent communication and collaboration across multiple channels and stakeholders
• Attention to detail and ability to manage multiple projects

Preferred Skills and Experience

• Knowledge of 3D modeling and 3D graphics
• Background in Engineering, Architecture, Design, or Computer Science
• Experience with operating systems such as Windows, Android, MacOS, iOS, Windows Server

Benefits

Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses, Paid Parental Leave, and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan will be provided following the employee start date.

How to Apply

Please submit an online application for this position by clicking on the \'Apply Now\' button located in this posting.

Posting Date: 09/24/2025

Application Deadline: Applications could be accepted until at least 30 days from the posting date.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. We are an equal opportunity employer and encourage applicants from diverse backgrounds. For more, please see Trimble\'s Code of Business Conduct and Ethics at investor.trimble.com under "Corporate Governance." Our Privacy Policy can be found on Trimble\'s website. If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.