LanceSoft Inc is hiring: Technical Writer in Sunnyvale

Overview

Shift: 1st Shift, Monday-Friday • Duration: 12 Months • Pay range: $30.00 - $33.83 hourly • Onsite job

We are seeking a detail-oriented and technically skilled Technical Writer to join our Polymer Chemistry Manufacturing team, with a primary focus on supporting the Dozuki digital documentation platform. This role will be responsible for creating, standardizing, and maintaining clear, accurate, and compliant documentation that supports resin synthesis operations, training, and continuous improvement. The Technical Writer will collaborate closely with chemists, engineers, and operations leaders to translate complex polymer chemistry processes into standardized procedures and visual workflows.

Responsibilities

• Documentation Development: Author, edit, and maintain Standard Operating Procedures (SOPs), Work Instructions (WIs), Batch Records, and training modules in Dozuki. Translate highly technical polymer chemistry and resin synthesis processes into accessible, step-by-step instructions. Incorporate hazard tables, safety guidelines, equipment requirements, and process flow diagrams.
• Process & Quality Alignment: Ensure documentation complies with ISO 9001, Quality Management Systems (QMS), and internal standards. Collaborate with Quality, R&D, and Production teams to capture and standardize best practices. Manage controlled revisions, approvals, and version history through Dozuki.
• Dozuki Platform Support: Serve as subject-matter coordinator for Dozuki implementation in Polymer Chemistry. Build and format Dozuki content with step images, diagrams, videos, and metadata for ease of use on the manufacturing floor. Train and support chemists, operators, and team leaders in navigating and applying Dozuki documentation.
• Cross-Functional Collaboration: Work with R&D to ensure knowledge transfer of new resin formulations and experimental processes into production-ready documentation. Partner with Operations and Engineering to document equipment operation, troubleshooting guides, and preventive maintenance procedures. Act as liaison between Resin Synthesis and other value streams to ensure consistency and harmonization of documentation.

Qualifications

• Education: Bachelor’s degree in Chemistry, Polymer Science, Chemical Engineering, Technical Writing, or related discipline. Advanced degree preferred but not required.
• Experience: 1+ years of experience in technical writing within a chemical manufacturing, polymer chemistry, or life sciences environment. Prior experience with Dozuki, PLM systems, or other digital documentation platforms strongly preferred. Familiarity with resin synthesis, column packing, or related chemical manufacturing processes a plus.
• Skills: Exceptional technical writing and editing skills with strong attention to detail. Ability to interpret scientific/engineering data and translate into clear, user-friendly instructions. Proficiency with visual documentation tools (diagramming software, photo/video editing for instruction capture). Strong project management and organizational skills to manage multiple documentation updates in parallel. Knowledge of GMP, ISO standards, and EHS compliance.
• Key Competencies: Strong communicator with ability to collaborate across technical and non-technical teams. Analytical mindset with problem-solving approach to documentation gaps. Self-starter with ability to work independently and meet deadlines.

Employee Benefits

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

About LanceSoft

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.