Technical Writer Job at Rose International in Carson City

Overview

The Instructional Designer role focuses on designing, developing, and delivering engaging training content. You will create digital and print learning experiences that make complex administration processes accessible, accurate, and easy to follow.

You will translate federal and state laws, regulations, and procedures into clear, interactive training resources. Deliverables include eLearning modules, facilitator and learner guides, job aids, microlearning, handouts, PowerPoint presentations, video scripts, and knowledge base articles.

This role blends creativity with technical expertise. You’ll use Adobe Captivate and Adobe Learning Manager to create eLearning, Zendesk to build and organize knowledge base content, and Microsoft Office, SharePoint, and Smartsheets to develop content and manage resources. You’ll work closely with subject matter experts to ensure materials are consistent, user-friendly, and scalable.

This position plays a critical role in supporting transparency, accuracy, and efficiency through high-quality training and knowledge resources. The ideal candidate brings strong instructional design skills, attention to detail, and the ability to create learning that supports both new and veteran officials.

Job Details

• Date Posted: 09/19/2025
• Hiring Organization: Rose International
• Position Number: 488840
• Industry: Government/Staffing
• Job Title: Technical Writer
• Job Location: Carson City, NV, USA, 89701
• Work Model: Hybrid
• Work Model Details: 2 days onsite, 3 days remote
• Employment Type: Temporary
• FT/PT: Full-Time
• Estimated Duration (In months): 23
• Min Hourly Rate($): 38.00
• Max Hourly Rate($): 42.00
• Must Have Skills/Attributes: Design, SmartSheet, Technical Writing, Training
• Experience Desired: Instructional Design (3+ yrs); Instructional design software and learning management systems (3+ yrs)
• Required Minimum Education: Associate’s Degree
• Preferred Education: Bachelor’s Degree
• C2C is not available

Education & Experience

• Required Education: Associate degree in instructional design, training, education, communications, or a related field.
• Preferred Education: Bachelor’s degree in instructional design, training, education, communications, or a related field.
• Required Experience: Strong instructional design skills with experience creating eLearning, instructor-led training, blended learning programs, and certification programs; proven ability to design and deliver high-quality content quickly, adapting to shifting timelines and priorities; proficiency in instructional design software and learning management systems (e.g., Adobe Captivate, Articulate, Adobe Learning Manager, Cornerstone, or similar) and the ability to quickly learn new or related platforms; experience with knowledge base systems and collaboration tools (e.g., Zendesk, SharePoint, Confluence, Smartsheets, Microsoft Teams, or similar); strong skills in Microsoft Office Suite (Word, PowerPoint, Excel) or equivalent productivity tools; ability to write clearly and concisely, simplifying complex topics into engaging, learner-friendly content; strong visual design sense and experience creating polished, professional learning materials; knowledge of adult learning principles and best practices in instructional design; comfortable working with both digital and print training deliverables; excellent collaboration and communication skills to partner effectively with subject matter experts, election officials, and project team members; strong organizational skills with the ability to manage multiple priorities, meet deadlines, and keep pace in a fast-moving environment; flexibility and creativity in problem-solving, with an eye for continuous improvement.
• Preferred Experience: Minimum of 3-5 years of instructional design or related experience preferred (equivalent combinations of training, education, and experience will be considered); previous experience working in elections, government, public administration, or other compliance-driven environments; instructional design certifications (e.g., ATD, CPLP, Kirkpatrick, etc.); experience with video editing, graphic design, or multimedia production to enhance learning content; familiarity with accessibility standards (e.g., WCAG) and designing for ADA compliance; knowledge of project management tools or methodologies (Agile, Kanban, Jira, MS Project); experience using data or learner feedback to evaluate and improve training effectiveness.

Key Responsibilities

• Design, develop, and maintain engaging training materials in multiple formats (eLearning, facilitator/learner guides, PowerPoints, videos, microlearning, handouts, and job aids).
• Balance speed with quality, producing professional, polished content by defined deadlines while maintaining accuracy and instructional integrity.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and easy to apply.
• Translate complex election processes, regulations, and laws into clear, accessible, and engaging learning experiences for diverse audiences.
• Support both in-person and virtual training delivery using Microsoft Teams and other tools.
• Continuously evaluate training effectiveness and recommend improvements based on feedback and results.
• Manage multiple projects and deadlines while maintaining attention to detail and quality.
• Contribute to the ongoing development of the training program and help shape new approaches to statewide learning initiatives.

Benefits & Compliance

Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations’ website here.

Equal Opportunity: Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Application Assistance: If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Agency Notice: Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

Expiry: This posting is current as of the date posted; descriptions and requirements are subject to change without notice.