Cloudflare, Inc.
Senior Marketing Operations & Technology Manager
Cloudflare, Inc., San Francisco, California, United States, 94199
About Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. We value curiosity, empathy, and continuous learning, and we strive to build a diverse and inclusive team. Available Locations: Austin or San Francisco Position Overview
The Senior Marketing Operations & Technology Manager will play a pivotal role in driving efficiency, scalability, and performance within the marketing organization. This role focuses on operational excellence, process optimization, and delivering actionable insights to support marketing campaigns and strategies. You will partner with cross-functional teams, including demand generation/marketing, sales operations, and Enterprise IT, to ensure alignment and effectiveness. Key Responsibilities
Process Optimization: Develop and manage scalable workflows, systems, and processes to support marketing initiatives. Oversee campaign execution frameworks (ABM, MQA, etc.) and ensure consistency across global teams. Evaluate and improve lead management processes, including lead scoring, routing, and nurturing. Provide data & analytics to deliver actionable insights and recommendations to enhance campaign effectiveness and drive business outcomes. Collaborate with the business intelligence team to integrate marketing data into enterprise reporting. Technology Management: Ensure tools are effectively integrated and utilized; evaluate and implement new technologies to enhance marketing capabilities and efficiency. Collaboration & Communication: Partner with revenue operations and enablement teams to ensure seamless alignment between marketing and sales; work with demand generation, field, and product marketing teams to support campaign execution and communicate operational performance and insights to leadership and stakeholders. Qualifications
Required: Bachelor's degree in marketing, business, or a related field; MBA preferred. 10+ years of experience in marketing operations at a high growth Enterprise SaaS organization. Deep domain expertise with integrated B2B marketing, lead & pipeline management, multi-touch attribution, email marketing, data strategy & governance, and system integration. Expertise in marketing automation platforms (e.g., Marketo, Salesforce, Demandbase) and CRM systems. Strong background in data analysis, performance measurement, and marketing attribution. Preferred: Knowledge of cloud technology or cybersecurity industries. Strong project management skills with the ability to manage multiple priorities simultaneously. Exceptional communication and presentation skills. What Makes Cloudflare Special?
We are a large-scale technology company with a soul. Our mission includes protecting the free and open Internet and contributing to important initiatives like Project Galileo, the Athenian Project, and 1.1.1.1 to improve security, reliability, and privacy. Sound like something you’d like to be a part of? We’d love to hear from you. Legal and Inclusion Notices
This position may require access to information protected under U.S. export control laws. Any offer of employment may be conditioned on authorization to receive software or technology controlled under export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all and value diversity and inclusiveness. All qualified applicants will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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At Cloudflare, we are on a mission to help build a better Internet. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. We value curiosity, empathy, and continuous learning, and we strive to build a diverse and inclusive team. Available Locations: Austin or San Francisco Position Overview
The Senior Marketing Operations & Technology Manager will play a pivotal role in driving efficiency, scalability, and performance within the marketing organization. This role focuses on operational excellence, process optimization, and delivering actionable insights to support marketing campaigns and strategies. You will partner with cross-functional teams, including demand generation/marketing, sales operations, and Enterprise IT, to ensure alignment and effectiveness. Key Responsibilities
Process Optimization: Develop and manage scalable workflows, systems, and processes to support marketing initiatives. Oversee campaign execution frameworks (ABM, MQA, etc.) and ensure consistency across global teams. Evaluate and improve lead management processes, including lead scoring, routing, and nurturing. Provide data & analytics to deliver actionable insights and recommendations to enhance campaign effectiveness and drive business outcomes. Collaborate with the business intelligence team to integrate marketing data into enterprise reporting. Technology Management: Ensure tools are effectively integrated and utilized; evaluate and implement new technologies to enhance marketing capabilities and efficiency. Collaboration & Communication: Partner with revenue operations and enablement teams to ensure seamless alignment between marketing and sales; work with demand generation, field, and product marketing teams to support campaign execution and communicate operational performance and insights to leadership and stakeholders. Qualifications
Required: Bachelor's degree in marketing, business, or a related field; MBA preferred. 10+ years of experience in marketing operations at a high growth Enterprise SaaS organization. Deep domain expertise with integrated B2B marketing, lead & pipeline management, multi-touch attribution, email marketing, data strategy & governance, and system integration. Expertise in marketing automation platforms (e.g., Marketo, Salesforce, Demandbase) and CRM systems. Strong background in data analysis, performance measurement, and marketing attribution. Preferred: Knowledge of cloud technology or cybersecurity industries. Strong project management skills with the ability to manage multiple priorities simultaneously. Exceptional communication and presentation skills. What Makes Cloudflare Special?
We are a large-scale technology company with a soul. Our mission includes protecting the free and open Internet and contributing to important initiatives like Project Galileo, the Athenian Project, and 1.1.1.1 to improve security, reliability, and privacy. Sound like something you’d like to be a part of? We’d love to hear from you. Legal and Inclusion Notices
This position may require access to information protected under U.S. export control laws. Any offer of employment may be conditioned on authorization to receive software or technology controlled under export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all and value diversity and inclusiveness. All qualified applicants will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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