POLICE OFFICER (COMMUNICATIONS DISPATCHER)

Overview

POLICE OFFICER (COMMUNICATIONS DISPATCHER)

Announcement number/Req ID: req651

Closing date: 9/30/2025

Pay scale & grade: LP 02-03

Salary: 83,362.00 - 142,513.00 PA

Job series: 0083

Appointment type: Permanent

Work schedule: Full-Time

Location: Washington, DC 20001 (Many vacancies)

Relocation expenses reimbursed: No

Telework eligible: No

Clarification from the agency: Only current USCP sworn employees. Apply via the USCP Careers portal.

Duties

Summary

The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.

Responsibilities

• Serves as Communications Dispatcher in the Communications Section (COMM), Command Division, Command and Coordination Bureau, Office of the Assistant Chief of Police for Uniformed Operations.
• Answers, evaluates, and prioritizes incoming telephone calls to determine urgency and the need for dispatching police, fire, medical and other emergency services.
• Disseminates emergency information to the USCP and the Congressional community using a Computer-Aided Dispatch system, telephones, multi-channel radios, and related databases and map systems.
• Monitors alarms and manages control and video security systems.
• Operates and monitors intrusion detection, access control, Member duress calls, digital videos, CCTV, and related security equipment for area and visitor surveillance assessments.
• Accesses databases for information, warrant checks, intelligence, and driver/vehicle checks.

Travel required: Some travel may be required.

Requirements and Qualifications

Requirements

Must be a current USCP sworn employee below the rank of Sergeant and have attained the rank of Private with Training. Must have completed probationary period by the closing date. Must possess and maintain a valid U.S. driver's license and successfully complete all required training.

Qualifications

1. Must be a USCP sworn employee below the rank of Sergeant; have completed probation and attained Private with Training by the closing date.
2. Must not be in restricted leave status as of the date of selection.
3. Must be in full and unrestricted duty status to attend and complete all required training related to the position as of the date of selection unless authorized by law (e.g., injury, FMLA, USERRA).
4. Must be available to work flexible hours, rotating shifts, and possible midnight assignments.

Education: There is no education substitution for experience in this series and/or grade.

Additional Information

Applications and supporting documentation must be received by the closing date. This position is non-exempt from FLSA overtime provisions and is included in a collective bargaining unit. More than one selection may be made from this vacancy announcement. The selection list is active for one year from the approval date. You may request removal from consideration in writing to the Office of Human Resources. Retention criteria include completion of the 18-week Communication Operators Training Program with WALES and NCIC certifications, and ongoing proficiency with radio, computer equipment, security systems, and related databases.

Evaluation and Selection

The selection process includes Phase I: Initial Qualification; Phase II: KSA Assessment; Phase III: Structured Interview. Final recommendations are subject to the Chief of Police approval and may be influenced by disciplinary records and other factors.

Security clearance: 0

Drug test required: No

Required Documents

Applicants must upload: 1) Resume reflecting relevant USCP and prior work history, 2) Valid REAL ID driver's license. Ensure documentation is submitted before the closing date to be eligible.

How to Apply

Navigate to the USCP Careers portal to apply. Follow prompts to upload documents and complete the questionnaire. Ensure all responses and documents are submitted before the closing date. Verify your application status by logging into your account and selecting the job posting.

Next Steps

You will be notified of eligibility and, if referred, may be contacted for further evaluation or interviews. Agency contact and further details will be provided as part of the process.

Agency Contact Information

Armetia Mobley
Office of Human Resources
Email: armetia.mobley.ctr@uscp.gov

Equal Employment Opportunity Policy: The United States Capitol Police is an equal opportunity employer. All applicants will be considered without discrimination based on national origin, race, religion, sex, disability, age, or any other basis prohibited by law.