Mixed Methods UX Researcher, AI and Compute Enablement Job at Google in New York

Overview

Mixed Methods UX Researcher, AI and Compute Enablement

Join to apply for the Mixed Methods UX Researcher, AI and Compute Enablement role at Google.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Mountain View, CA, USA; Sunnyvale, CA, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquiries, one to one interviews, unmoderated research studies).

Preferred qualifications

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• Experience effectively collaborating with multidisciplinary teams (e.g., Designers, Researchers, Engineers, Content Strategists, and Product Managers) throughout the entire product development process.
• Experience in front-end development, technical UX design, or prototyping.
• Experience utilizing various research methods including usability studies, contextual inquiry, and surveys to successfully drive product improvements.
• Knowledge in AI/ML academic research or development with passion for GenAI systems and the developers who build them.
• Ability to operate with high flexibility and apply a problem-solving attitude in ambiguous environments.

About The Job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers. We care deeply about the people who use our products. The UX team gathers insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with engineering and product management to create industry-leading products that deliver value for users and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The AI and Compute Enablement (ACE) team, part of MSCA, drives Google's next-gen user-centric AI and compute innovations. We provide the platforms and infrastructure to easily build and deploy AI/ML into products for both internal and external customers.

The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Identify and prioritize high-impact research opportunities that align with product, design, and business objectives to define and influence strategy and roadmaps for MSCA products and solutions.
• Scope and execute foundational, exploratory, and evaluative research utilizing qualitative and quantitative methods including surveys, interviews, and analysis to answer product questions, improve customer pain points, and drive business value.
• Synthesize data into compelling insights, reports, and presentations that inspire adoption, engagement, and expansion of user centricity and deliver business intelligence to cross-functional partners, including executive cross-disciplinary leaders.
• Engage in rapid research, design facilitation, stakeholder alignment, and concept validation and prototyping to solve user problems and help scale user-centric solutions.
• Build partnerships with peers and stakeholders, incorporate technical and business domain expertise into research, and leverage user data as an effective tool for navigating ambiguity.

Equal opportunity

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.