User Experience (UX) Architect Job at CapTech in Reston

Overview

CapTech’s Customer Experience (CX) team seeks a UX Architect with a track record of designing sophisticated, intuitive, and impactful digital brand experiences that are informed by qualitative and quantitative user research and accessibility best practices.

Our UX Architects are problem-solvers who strive to ensure alignment between user goals, behaviors, and attitudes with business objectives, while honing their craft and growing in their careers. They stay current with the latest research tools and methods for understanding user behavior, and they approach additional training in these areas with curiosity and enthusiasm. In addition, our UX Architects mentor other practitioners, overseeing their work to ensure successful delivery.

Responsibilities

• Leading the creation of personas, customer journeys, conceptual prototypes, and responsive interfaces that follow interaction design and usability best practices.
• Leading advanced design activities such as design workshops, rapid prototyping, and iterative user testing.
• Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind designs and recommendations.
• Advocating the benefits of accessible design and usability with clients and team members.
• Providing insightful and constructive feedback on designs, including interactions, information architecture, content, and alignment with business goals and user needs.
• Performing competitive assessments and providing innovative alternatives, and researching design and technology trends.
• Discussing scope and level of effort (LOE) with senior practice area and account team members.
• Volunteering for CX leadership opportunities, including contributing to methodologies, capabilities, approaches, and toolsets; attending and leading CX meetings and trainings; engaging in professional development and industry involvement.
• Mentoring others about design and providing design oversight and art direction for visual and interaction designers.

Qualifications

• 5+ years of professional experience, ideally in a consulting or agency context.
• 4-year+ degree in design, fine arts, or similar preferred.
• Proven written, verbal, conceptual, and visual communication skills.
• Experience with multiple domains of human-centered design including user and market research, product and experience strategy, information architecture, experience design, content strategy, optimization, and customer insight.
• Figma expertise is preferred, with proficiency in Sketch, Adobe XD, Illustrator, Photoshop, and InDesign; proficiency with PowerPoint.
• Working knowledge of Agile product development lifecycles and practices is a plus.
• Familiarity with WCAG and other accessibility guidelines and standards is a plus.

Please include a link to your online portfolio with your application in order to be considered.

Additional Information

We want everyone at CapTech to envision a lasting and rewarding career here with customizable career progression and a comprehensive benefits package. Our benefits include generous PTO, health coverage, disability insurance, paid family leave, and more. We offer additional programs and benefits such as:

• Learning & Development – certification and tuition support, digital on-demand learning, mentorship, and skill development paths
• Modern Health – mental health and well-being resources
• Carrot Fertility – inclusive fertility and family-forming coverage
• Fringe – lifestyle benefits stipend program
• Employee Resource Groups – diversity and inclusion initiatives
• Philanthropic Partnerships – opportunities for pro-bono work
• 401(k) Matching – generous matching

CapTech is an equal opportunity employer committed to equality, inclusion and fairness. For more information about Diversity, Inclusion and Belonging efforts, contact us. CapTech cannot sponsor or transfer work visas for this position; applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting
• Business Consulting and Services