iHire
Nationwide Truck Repair Center, Inc. has partnered with iHire to fill a Service Advisor / Dispatcher position in Mine Hill, NJ. We are a family-owned business proudly serving our community for over 50 years and are seeking a candidate who thrives in a fast-paced environment, enjoys working with people, and has an interest in diesel and automotive service.
Overview
Position: Service Advisor / Dispatcher
Type: Full-Time | In-Person
Pay: $18.00 – $24.00 per hour (based on experience)
Location: Mine Hill, NJ
Responsibilities
- Greet and assist customers with service requests
- Schedule and dispatch technicians efficiently based on skills, availability, and job needs
- Maintain clear, ongoing communication with both customers and techs
- Monitor job progress and follow up to ensure timely completion
- Create invoices and collect payments
- Accurately document all customer interactions in the system
What We’re Looking For (Qualifications)
- Previous experience in customer service, dispatching, or service writing preferred
- Basic knowledge of diesel/automotive repairs (brakes, engine, maintenance) is a plus
- Strong communication and multitasking skills
- Organized, reliable, and detail-oriented
- Team player with a self-starter attitude
- Experience in a shop environment is helpful but not required
Benefits
- 100% Employer-Paid health insurance for the employee
- Dental, vision, and life insurance for the employee
- 401(k) with employer match
- Paid time off: vacation, sick days, and holidays
- Overtime pay at 1.5x
- Employee discounts
- Performance-based bonuses
Ready to Apply?
Join a company where your work truly matters, and your dedication is appreciated.