Xanterra
Overview
Windstar Cruises
is known for an intimate yacht-style experience and unique voyages to world’s best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world. Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary. Our Vision: Enriching people’s perspective through inspired travel. Our Values: Welcome, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible. We are seeking a strategic thinker to work across the commercial team and lead performance analysis of promotional strategies. The ideal candidate will have a strong understanding of cruise or hospitality industry promotional tactics. The individual will be responsible for the end-to-end promotion process, from leading discussions with marketing, sales, and operations, to completing the promotion summary documents, and coordinating Seaware reservation system changes with IT. The candidate will also be responsible for making simple promotion-related updates in the Seaware reservation system.
Responsibilities
Conceptualize, design, and implement promotional campaigns that support revenue goals across all sales channels.
Collaborate with Revenue Management, Sales, and Marketing to align promotions with pricing strategies, demand forecasts, and seasonal trends.
Analyze historical data, booking patterns, and market trends to identify promotional opportunities.
Monitor and report on the performance of promotions, providing insights and recommendations for optimization.
Manage promotional calendars and ensure timely execution across digital and offline channels.
Coordinate with creative and digital teams to develop promotional assets and messaging.
Maintain documentation of promotional rules, terms, and performance metrics.
Troubleshoot the Seaware system as it relates to pricing and promotions and understand logic and combinability rules.
Support and facilitate building new deployment product load, cruisetours, air-inclusive packages & collectors.
Administration support for Inventory Manager: manage inventory to maximize revenue through the paid upgrade program, nesting, lead pricing availability, management of waitlist confirmations and communication with vendors.
Support and facilitate execution of Special Paid Upgrade promotions where inventory needs are present.
Support and facilitate executive booking requests (Chief Commercial Officer, President).
Support and facilitate ad-hoc revenue and inventory requests including booking of travel advisor FAMs and special event groups including President’s cruises, press trips, etc.
Qualifications
6+ years of experience with a minimum of 3 years in promotions in the hospitality (or related) industry.
Demonstrated proficiency in all Microsoft Office programs, experience with databases, Seaware, and data visualization tools.
Innovative mindset with the ability to create new solutions.
Proven skills in leading projects and coordinating multiple responsibilities.
Ability to make logical, data-based decisions.
Excellent task management and organizational skills, with ability to react to quick changes in strategy.
Experience in managing detail-oriented projects with strict deadlines.
Self-starter, motivated, analytical, accurate, inquisitive, independent thinker, team player.
Ability to think outside the box and develop innovative ideas.
Ability to interact with a culturally diverse workforce and business partners.
Clear and concise communication skills.
Preferred Experience
Experience in a multi-channel or global promotional environment.
Familiarity with A/B testing and campaign performance analysis.
Knowledge of digital marketing tools and platforms (e.g., Google Analytics, Salesforce Marketing Cloud).
EEO Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
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Windstar Cruises
is known for an intimate yacht-style experience and unique voyages to world’s best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world. Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary. Our Vision: Enriching people’s perspective through inspired travel. Our Values: Welcome, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible. We are seeking a strategic thinker to work across the commercial team and lead performance analysis of promotional strategies. The ideal candidate will have a strong understanding of cruise or hospitality industry promotional tactics. The individual will be responsible for the end-to-end promotion process, from leading discussions with marketing, sales, and operations, to completing the promotion summary documents, and coordinating Seaware reservation system changes with IT. The candidate will also be responsible for making simple promotion-related updates in the Seaware reservation system.
Responsibilities
Conceptualize, design, and implement promotional campaigns that support revenue goals across all sales channels.
Collaborate with Revenue Management, Sales, and Marketing to align promotions with pricing strategies, demand forecasts, and seasonal trends.
Analyze historical data, booking patterns, and market trends to identify promotional opportunities.
Monitor and report on the performance of promotions, providing insights and recommendations for optimization.
Manage promotional calendars and ensure timely execution across digital and offline channels.
Coordinate with creative and digital teams to develop promotional assets and messaging.
Maintain documentation of promotional rules, terms, and performance metrics.
Troubleshoot the Seaware system as it relates to pricing and promotions and understand logic and combinability rules.
Support and facilitate building new deployment product load, cruisetours, air-inclusive packages & collectors.
Administration support for Inventory Manager: manage inventory to maximize revenue through the paid upgrade program, nesting, lead pricing availability, management of waitlist confirmations and communication with vendors.
Support and facilitate execution of Special Paid Upgrade promotions where inventory needs are present.
Support and facilitate executive booking requests (Chief Commercial Officer, President).
Support and facilitate ad-hoc revenue and inventory requests including booking of travel advisor FAMs and special event groups including President’s cruises, press trips, etc.
Qualifications
6+ years of experience with a minimum of 3 years in promotions in the hospitality (or related) industry.
Demonstrated proficiency in all Microsoft Office programs, experience with databases, Seaware, and data visualization tools.
Innovative mindset with the ability to create new solutions.
Proven skills in leading projects and coordinating multiple responsibilities.
Ability to make logical, data-based decisions.
Excellent task management and organizational skills, with ability to react to quick changes in strategy.
Experience in managing detail-oriented projects with strict deadlines.
Self-starter, motivated, analytical, accurate, inquisitive, independent thinker, team player.
Ability to think outside the box and develop innovative ideas.
Ability to interact with a culturally diverse workforce and business partners.
Clear and concise communication skills.
Preferred Experience
Experience in a multi-channel or global promotional environment.
Familiarity with A/B testing and campaign performance analysis.
Knowledge of digital marketing tools and platforms (e.g., Google Analytics, Salesforce Marketing Cloud).
EEO Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
#J-18808-Ljbffr