Floating Assistant Community Manager

Job Title

Floating Assistant Community Manager at Greystar

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

Responsibilities

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Companys established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the communitys performance, and responding to owner requests as needed.

Physical Demands

• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.
• Occasional travel may be required to assist other properties, attend training classes, business meetings, or other necessary situations.
• Must be able to work a flexible schedule, including taking calls during evenings, weekends, and holidays.

Compensation

Hourly range: $24.00 - $26.00.

Additional Compensation

• Corporate Positions: Eligible for quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: Eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits (Robust Benefits Offered)

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays. Birthday off after 1 year of service. Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider qualified applicants with arrest and conviction records.

Anticipated Closing Date

September 22, 2025. This date may be subject to change due to evolving business needs.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales

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