Sonata Software is hiring: Picture Archiving And Communication System Administra

Picture Archiving And Communication System Administrator

Location: Spark Glencoe, MD or Horsham, PA (Hybrid) • Full-time

About role:

Seeking an experienced PACS Administrator with strong Infinitt PACS expertise to lead the availability, performance, security, and lifecycle management of the enterprise imaging ecosystem, including PACS, VNA, RIS/EHR integrations, imaging viewers, modalities, and related infrastructure. The role partners with Radiology, Cardiology, IT, and vendors to design resilient workflows, ensure DICOM/HL7 interoperability, and deliver reliable image acquisition, archiving, distribution, and viewing across multi-site, high-volume environments.

Must Have:

• Expert knowledge of DICOM (C-FIND/C-MOVE/C-STORE, Modality Worklist/Performed Procedure Step, SR, WADO-RS)
• Hands-on PACS administration (users/roles, hanging protocols, worklists, routing rules, prefetch, priors, lifecycle retention)
• RIS/EHR and PACS integration using HL7 v2.x (ADT/ORM/ORU) and IHE profiles (SWF, PIR, XDS-I)
• Vendor Neutral Archive (VNA) concepts and image lifecycle management (tiering, compression, purge/retain)
• Imaging modality onboarding (CT/MR/US/DR/NM/CV), connectivity, QA, and acceptance testing
• Performance tuning & troubleshooting across network, storage, DB, and application layers; packet/DICOM trace analysis
• Windows Server/Active Directory administration; scripting/automation (PowerShell) for routine tasks
• SQL querying/reporting for audits, utilization, TAT, and capacity metrics
• Disaster recovery, backup/restore, and high-availability design for PACS/VNA components
• Security & compliance: HIPAA/PHI, audit trails, access reviews, encryption and secure transport
• Hands-on experience with Infinitt PACS administration, configuration, and troubleshooting in multi-site environments

Responsibilities:

• Own day-to-day PACS/VNA administration across non-prod and production environments; maintain SLAs for availability and performance
• Plan and execute PACS upgrades, patches, and migrations; lead cutovers with documented back-out plans and minimal downtime
• Onboard and validate new modalities and sites: IP/DICOM config, AE Titles, routing/priors, QA test scripts, and go-live support
• Build and maintain HL7/DICOM interfaces with RIS/EHR/analyzers; triage interface queues and resolve mapping/errors
• Implement and optimize hanging protocols, prefetch rules, and study routing to improve radiologist productivity and TAT
• Monitor capacity and growth; plan storage (SAN/NAS/object), database maintenance, and archive tiering/retention
• Develop SOPs, runbooks, and knowledge base articles; train super users and provide at-the-elbow support
• Establish proactive monitoring/alerting and lead incident/problem management with clear RCA and preventive actions
• Ensure compliance with security and privacy requirements; conduct periodic audits and access reviews
• Manage vendor relationships and support tickets; coordinate changes via CAB and follow change-control best practices
• Serve as primary administrator for Infinitt PACS platform, ensuring optimal performance, upgrades, and vendor coordination

Nice to have:

• Cloud imaging (Azure/AWS/GCP), hybrid archives, object storage (S3), CDN/edge caching
• Monitoring/observability (App Insights, Splunk, SCOM, Grafana, Prometheus) and alert tuning
• Change/Release management experience; validated systems (IQ/OQ/PQ) in regulated environments
• Knowledge of radiation dose monitoring, peer review, and analytics dashboards

Certifications:

• Infinitt PACS certification or formal training (preferred)

Why join Sonata Software?

At Sonata, you’ll have an outstanding opportunity. You’ll be challenged, but you will not be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.