Retail Support Associate - Ready to Wear, Chandler Fashion Center - Part Time Jo

Overview

Retail Support Associate - Ready to Wear, Chandler Fashion Center - Part Time
Chandler, AZ, United States

Job Description

Be part of an amazing story. Macy’s is more than just a store. We’re a story that’s captured the hearts and minds of America for more than 160 years, with innovations, traditions, inspiring stores and irresistible products. We’ve been part of memorable moments for customers and colleagues, and those stories are part of what makes Macy’s a special place to work.

Responsibilities

As a Macy’s Women\u2019s Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment.

This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you\u2019re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you. You\u2019ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our Selling Colleagues spend their day:

• Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions so they\u2019re informed and ready to engage, educate, and sell with confidence.
• On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships and bring customers back.
• Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
• They always finish strong - sharing our loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer\u2019s name.
• We believe service starts with each other - supporting one another with honesty, care, and collaboration to better serve our customers and communities.
• Excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Note: Salaried or hourly schedules vary; full-time colleagues are typically scheduled 30+ hours per week; part-time 12-24 hours per week. All schedules include weekend shifts. Hours depend on business needs and availability.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to:
  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Meeting daily sales goal challenges
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
• You can handle electronic devices with no problem

Essential Physical Requirements

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and participate in volunteer opportunities.

Some additional benefits we offer include:

• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy\u2019s! Whether you\u2019re helping a customer find the perfect gift, streamlining operations, or designing an event, we offer opportunities to be part of memorable moments in people\u2019s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy\u2019s Inc. reserves the right to amend this job description at any time. Macy\u2019s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Job Location: 3107 West Chandler Boulevard, Chandler, AZ 85226

Job Info

• Job Identification REQ_655039
• Job Category Stores
• Posting Date 09/28/2025
• Job Schedule Part time
• Locations 3107 West Chandler Boulevard, Chandler, AZ, 85226, US
• Additional Information based on job, location, and schedule