Kendra Scott is hiring: Senior Manager, Visual Merchandising Presentation-Austin

Overview

Job Description

We are seeking a Senior Manager of VM Presentation to support the rapid growth of our Home Office in Austin, TX. Reporting to the Director of Visual Merchandising & Visual Experience, this role will lead the strategic development and execution of all brand presentation initiatives, ensuring a cohesive, compelling, and consistent visual identity across all customer touchpoints. The role collaborates with cross-functional teams including creative, marketing, product development, merchandising, planning and allocation, and retail to deliver innovative brand experiences that align with Kendra Scott’s objectives and enhance consumer engagement.

About Kendra Scott

We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company. We move at a fast pace while maintaining a family-oriented work environment and giving back to our community. Our brand spans retail stores, wholesale accounts and e-commerce, with a HQ based in Austin, Texas.

Our Ideal Candidate Will Have

• Product obsessed visual merchandiser with a minimum of 7+ years' experience in both field and corporate settings
• Strong fashion styling sense with impeccable taste and the ability to incorporate new trends into visual projects
• Highly creative critical thinker and problem solver who can develop smart solutions with limited resources
• Strong leadership skills that build partnerships and influence decision making
• Keen eye and meticulous attention to detail
• Ability to take feedback and work through ambiguity
• Proven track record of developing and executing brand presentation strategies in retail or consumer-facing environments
• Strong leadership and ability to manage and inspire a creative team
• Exceptional project management skills with the ability to manage multiple projects in a fast-paced environment
• Exceptional communication and collaboration skills for working with cross-functional teams
• Strong analytical skills to translate consumer insights and data into actionable brand strategies
• Ability to break down larger initiatives into consumable tasks to achieve objectives
• Clear plan articulation and team alignment
• Growth mindset with willingness to share learnings, take smart risks, and drive innovation
• Commitment to employee growth and development, empowering teams and impacting careers
• Shared appreciation for our core values of Family, Fashion and Philanthropy
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), PowerPoint, Smartsheets, Wrike and other relevant design and project management tools

High Level Responsibilities

• Brand Strategy & Execution: Lead the creation and execution of brand presentation strategies for product launches, seasonal campaigns, and corporate communications across Retail Channel
• Visual Merchandising: Develop and implement visual merchandising guidelines and strategies to ensure a consistent brand message across all retail locations
• Team Leadership: Manage and mentor the team ensuring high-quality output and alignment with brand standards
• Project Management: Oversee multiple large-scale projects simultaneously, ensuring all deliverables are completed on time and within scope
• Cross-Functional Collaboration: Partner with Marketing Operations, Product, Visual Operations and Creative teams to ensure brand consistency and effective storytelling across Retail touchpoints
• Trend & Consumer Insights: Stay up to date on industry trends, consumer behavior, and competitor activities to inform brand presentation strategies and make data-driven decisions
• Performance Tracking: Monitor and analyze KPIs related to brand presentation, including consumer engagement, sales impact, and market growth

Day-to-Day Responsibilities

• Utilizes strong business acumen to make thoughtful and strategic decisions that lead to creative solutions
• Develops clear visual merchandising strategies each season to propel product stories
• Maintains understanding of seasonal objectives and current state of the business, ensuring work supports priorities
• Identifies gaps in Retail VM processes to create efficiencies
• Owns seasonal window styling and field direction to protect message clarity for retail teams
• Owns seasonal correspondence to the fleet, including seasonal sets, Visual & Window Presentation Directives, in-season management communication, promotional activity, and all VM updates
• Builds cross-functional partnerships with Retail, Creative, Merchandising, Planning & Allocation, Marketing Operations, and Retail Operations to influence assortments and drive effective communication
• Works with Merchandising and Planning & Allocation to create pre-season strategies
• Ensures product assortments are supported according to varying store layouts and profiles
• Manages assortment changes throughout the product pipeline to maintain visual consistency
• Owns end-to-end Retail process with Marketing & Creative teams to meet timelines
• Conducts walkthroughs with leaders to clearly communicate visual merchandising strategies and seasonal presentations
• Partners with cross-functional teams to ensure seasonal store experiences are communicated and protected across the product pipeline
• Develops partnerships with Field Visual counterparts for fleetwide consistency in store presentations
• Uses business acumen and persuasive skills to foster creative thinking and constructive dialogue
• Leads seasonal window styling and resource development, including presentation guides and flagship elevations
• Creates product- and customer-obsessed end-to-end experiences that speak to target customer segments and deliver measurable business impact

Additional Information

We are an equal opportunity employer and value diversity at our company.

Division: Home Office

Location: Corporate Office Employees

Position Type: Full Time

Zip Code: 78756

City: Austin

State: Texas

Workplace Type: On-site