Role Purpose
Reporting to the Content Operations Lead on the Global Content Team, this new role manages and optimizes media files and descriptive text within the enterprise content management platform, focusing on content velocity and quality. Responsibilities include content administration, workflow oversight, standards enforcement, and content enhancement through automation and AI. Future duties will expand to include management of 3D modeling and advanced visual technologies.
Your Day to Day
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Assist with end-to-end administration of content including visual media and descriptive text (product content).
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Streamline and optimize content processes and operational design.
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Monitor global adherence to content standards and data governance.
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Oversee automated creative tools and quality enhancement systems.
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Support workflow approval, rejection and escalation processes.
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Learn and optimize the content management platform and collaborate with tech support.
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Develop uniform, rules-based content policies across stakeholders.
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Partner with business teams to align content deliverables with objectives.
What We Need from You
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7+ years overseeing business affairs, studio management or in operational roles within complex, matrixed organizations.
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Proven experience managing scaled creative content on large DAM, CMS or e-commerce platforms in an operational capacity.
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Strong communication and presentation skills, with a track record of collaborating effectively with international partners across diverse business verticals.
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Expertise in leading technology innovation and change management initiatives to drive operational improvements.
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Solid understanding of modern media formats, omni-channel content requirements and metadata management fundamentals.
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Familiarity with current content management tools, project management principles and industry trends, particularly in e-commerce and marketing communications.
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Experience creating educational or support content.
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Hospitality and data modeling/MDM knowledge considered advantageous but not mandatory.
Location - Atlanta GA (Hybrid - 3 days a week in office)
The salary range for this role is $58,834 to $100,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employee.
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Important information :
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The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
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No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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If you require reasonable accommodation during the application process, please click here .
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IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
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If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.