Logo
Lenovo

Digital Transformation Business Process Design Analyst

Lenovo, Morrisville, North Carolina, United States, 27560

Save Job

This position is a hybrid opportunity which requires work from office in Raleigh, NC as well as work from home. Currently we are considering candidates who live in the Raleigh, NC area or are self relocating to the area soon.

This position is not eligible for Lenovo immigration sponsorship. Description:

Our DT Business Design Analyst will help lead a small group in a very large, Global organization driving Lenovo's Infrastructure Services Group's offering strategy into execution and planning deliverables to transform business processes. The successful candidate will be a self-motivated expert business analyst with a demonstrated ability to display business transformation experience in enterprise-level hardware, software and services solutions, technology PLM and ERP systems, and cloud-based solutions, using typical Office-based tools to communicate. This is a global position and will primarily focus on business process improvements for the Lenovo Infrastructure Solutions Group offerings scope while also working with other dependent areas to ensure a full end-to-end solution for Lenovo's different customer segments and various geographies and regions.

Demonstrated willingness to lead mapping business requirements translating pain points to IT/Organizational Process changes, system testing, end user training, and Organizational Change Management impact assessment is required. Experience in application release processes of Agile methodologies is a plus, as is familiarity with industry best-practice fulfillment solutions. Excellent communication skills, strong leadership skills, good organizational skills, and strong project management skills are also expected for this Global position. Perhaps most important, the successful hire will be willing to learn by doing, taking risks to acquire skills in areas where there are no industry standards, and business invention is at a premium. They must be willing to drive results and own closure in multiple simultaneous projects.

What You'll Do:

Lead the business team with data driven insights combining market and internal sales trends

Define and measure KPIs and recommend improvements to grow the business

Research and apply multidisciplinary techniques, findings and approaches to solutions driving the business' understanding of its market, its internal operations, and its opportunities

Devise data models to provide predictive and prescriptive insights to the business

Exhibit strong understanding of data driven methodologies for bringing efficiency in customer journey

Narrate compelling stories and present the insights / findings developed

Liaise internally within the team to complete analytics, reporting, and implementation of data / analytics-driven changes

Drive adoption of analytical tools and a data driven culture within technology business units

Apply strong knowledge of business processes to identify business issues and opportunities

Manage and oversee the design and development of customized reports, utilizing technical resources, and other tools

Requirements:

Basic Qualifications:

5+ years of experience in positions requiring initiative, self-management and risk-taking.

Minimum degree required: Bachelor's from an accredited college or university

Location will be in Morrisville, NC. However, the job requirement to work with business teams worldwide and hence flexibility is required to work in different time zones.

Preferred Qualifications:

Masters degree from an accredited university or equivalent experience

Possess or demonstrate quick ability to learn knowledge of ISG product structure

#J-18808-Ljbffr