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Topline Pro

Marketing Coordinator

Topline Pro, New York, New York, us, 10261

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Role Summary

Were hiring a Marketing Coordinator to keep our brand and content engine running smoothly and consistently. This role leads our social media presence; planning the calendars, drafting copy, creating and scheduling posts, while ensuring nothing slips. It also drives customer content collection, turning testimonials, photos, and B-roll into reusable assets stored in a clear, accessible library. Beyond social media management and content, the coordinator will also work on the company podcast, event logistics, cross-team requests, and light admin and website updates. By building simple systems, templates, and reporting, this role helps the marketing team move faster, stay consistent, and raise the quality bar week over week. What Youll Do

Create and manage the Instagram and LinkedIn calendars; plan, draft, schedule, and publish on time. Capture customer content (testimonials, photos, B-roll), create video edits, and keep assets organized in a searchable library. Run logistics for Titan Talks (our company podcast): book and prep guests, manage the schedule, and share clips. Coordinate trade show and event details, from swag orders to onsite content capture and follow-ups. Handle light admin and simple website copy; keep docs, trackers, and calendars accurate. Partner with Sales, CX, Brand Comms, designers, and contractors to deliver content requests. Monitor competitor activity at a high level and share quick takeaways. Create simple systems, templates, trackers, and reporting to improve consistency and efficiency. What Were Looking For

2+ years of experience in marketing, social, or content roles (startup experience a plus). Detail-obsessed with clean copy, accuracy, and brand awareness. Writes short, sharp social posts and simple web copy; comfortable using AI tools like ChatGPT. Can do light video editing to create simple cuts to be posting-ready. Organized and tech-savvy: fluent in Google Workspace and content management tools; keeps calendars and assets in order. Communicates clearly with Sales, CX, Brand Comms, designers, and customers to gather and deliver content. Takes initiativeasks questions early, applies feedback, and owns outcomes. Thrives in fast-paced environments, juggling shifting priorities while improving processes. Contributes to raising consistency and quality across our brand presence. Who You Are

A detail-oriented doer who takes pride in clean, accurate work and never lets things slip through the cracks. A natural organizer who thrives on keeping calendars, assets, and workflows in order. A clear and confident communicator who makes it easy for teammates, customers, and contractors to work with you. A creative storyteller who enjoys turning customer voices and everyday moments into engaging social content. A proactive problem-solver who asks smart questions early, applies feedback quickly, and takes ownership of outcomes. Comfortable working independently in a fast-paced environment while also collaborating across teams. Energized by building simple systems and processes that make marketing more consistent and scalable. Excited to grow in a startup environment where your work directly shapes how our brand shows up to the world. Hiring Process

Recruiter Screen Hiring Manager Screen People & Culture Screen Onsite Cofounder Screen What We Offer

$75k-$85k + equity package Full Medical, Dental, and Vision Health Coverage Computer and workspace enhancements Monthly stipend for mental and physical health 401(k) plan (non-matching) Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros About Topline Pro

Were building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly. Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (COO) with an excellent team of 80+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs. Were YC-backed and well funded with several years of runway, and weve experienced rapid growth in the past year. Were in a phenomenal position to scalewith the financial foundation, product-market fit, and momentum to go big. Youll be joining at an inflection pointwhere the groundwork is laid and the path to massive impact is clear. We believe great candidates do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply. #J-18808-Ljbffr