Synergy America
Network Analyst (Audio/Video) Job at Synergy America in Lawrenceville
Synergy America, Lawrenceville, GA, US, 30243
Job Description
We are looking for a Network Analyst for a 1 year contract Role at Lawrenceville, GA. This position is responsible for providing Audio & Video technical support to Client's facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications.
Skills for Network Analyst:
Minimum Qualifications:
• Three years of professional level analyst and systems experience in a large-scale Information Technology environment.
• Minimum of two years' experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps.
• Previous experience working as an AV technician.
Preferred Experience:
• Experience working in a Cisco network/Telecomm Environment preferred
• Experience working with Avaya, Siemens, and/or Rolm systems a plus
• Telecommunications systems administration principles
• Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv's, video matrix system, Crestron systems and audio systems.
• Previous experience working as an AV technician.
• Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus.
• Provide customer service
• Repair and perform preventative maintenance on systems
• Maintain records and prepare reports
Responsibilities for Network Analyst:
• Provides technical support to employees using various telecommunications and network systems.
• Provides technical support to employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment.
• Coordinating with vendors and customers for AV installations or service break fix.
• Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems.
• Monitors and ensures systems meet business and performance needs.
• The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members.
• Perform configuration changes as required; advance level troubleshooting.
• Technical implementation of telecommunications and network infrastructures.
• Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required.
• Performs other duties of a similar nature
**By submitting your resume, you agree to be contacted via the info given through email, phone call, or text message**
We are looking for a Network Analyst for a 1 year contract Role at Lawrenceville, GA. This position is responsible for providing Audio & Video technical support to Client's facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications.
Skills for Network Analyst:
Minimum Qualifications:
• Three years of professional level analyst and systems experience in a large-scale Information Technology environment.
• Minimum of two years' experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps.
• Previous experience working as an AV technician.
Preferred Experience:
• Experience working in a Cisco network/Telecomm Environment preferred
• Experience working with Avaya, Siemens, and/or Rolm systems a plus
• Telecommunications systems administration principles
• Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv's, video matrix system, Crestron systems and audio systems.
• Previous experience working as an AV technician.
• Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus.
• Provide customer service
• Repair and perform preventative maintenance on systems
• Maintain records and prepare reports
Responsibilities for Network Analyst:
• Provides technical support to employees using various telecommunications and network systems.
• Provides technical support to employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment.
• Coordinating with vendors and customers for AV installations or service break fix.
• Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems.
• Monitors and ensures systems meet business and performance needs.
• The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members.
• Perform configuration changes as required; advance level troubleshooting.
• Technical implementation of telecommunications and network infrastructures.
• Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required.
• Performs other duties of a similar nature
**By submitting your resume, you agree to be contacted via the info given through email, phone call, or text message**