AFLALO

AFLALO is hiring: Studio Sales & Client Experience Manager in New York

AFLALO, New York, NY, US, 10261

Studio Sales & Client Experience Manager

Location: Soho, NYC | Full-Time | Reports to Director of Operations

About the Role

AFLALO is a modern house, blending opulence with a provocative, contemporary vision. As

Studio Sales & Client Experience Manager, you will shape how clients encounter AFLALO from

day one—curating refined in-studio experiences, building long-term VIP relationships, and

driving meaningful sales through personal connection. This is an opportunity to set the

clienteling standard for our Soho studio and establish a foundation of loyal, repeat clients.

Responsibilities

Welcome and assist all in-studio clients—walk-ins, styling appointments, and events
Offer personalized styling and warm, concierge-level service
Build and maintain a CRM of VIPs and top clients, tracking preferences and purchases
Follow up post-visit to encourage retention and repeat purchases
Coordinate gifting, guest lists, and thoughtful touches for top clients
Maintain an elegant, orderly studio that reflects the AFLALO aesthetic
Share client feedback and insights with the merchandising and operations teams
Schedule
Full-time, 5 days per week
Weekend availability required (Wednesday–Sunday typical)

Qualifications

5–10 years of luxury retail, showroom, or client development experience
Proven record of driving sales through VIP clienteling
Strong styling sensibility and ability to curate wardrobes for discerning clients
Highly polished, warm, and discreet with excellent communication skills
Deep understanding of luxury service standards and CRM best practices
Driven, entrepreneurial spirit—eager to build a new client base from the ground up

Compensation & Rewards

performers