City of Greensboro, NC
Library Assistant(4010)(Roster)
City of Greensboro, NC, Greensboro, North Carolina, us, 27497
Salary:
$16.55 Hourly Location :
Greensboro, NC Job Type:
Active Roster Temporary Job Number:
05032 Department:
Libraries Division:
Hemphill Branch Opening Date:
09/29/2025 Closing Date:
10/13/2025 11:59 PM Eastern
Description The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.
Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.
If this sounds like a purpose that you would like to share in, please consider the opportunity below. Work Schedule: This is an unbenefited position without guaranteed work hours and less than 1,000 hours per calendar year. Schedule consists of various hours: mornings, evenings, and weekends. In partnership with the community, the Greensboro Public Library (GPL) provides free and equal access to information, fosters lifelong learning and inspires the joys of reading. We are committed to this mission and it is our promise to our community; the Greensboro Public Library serves as a Conduit to Destiny®
If this promise resonates with you, there's a strong possibility that we'd like to partner with you too! GPL, recognized as the parent organization of the City of Greensboro's Libraries/Museum Department, is comprised of eight library locations and the Greensboro History Museum. Our employees pride themselves on delivering quality customer experiences, nurturing relationships, and curating rich print and digital collections, all in an effort to make meaningful, measurable, and desirable differences in the lives of our customers and the community as a whole.
Primary Duties/Brief Description of Work:
The Library Assistant (Admin. Support II) may be assigned to work at any of our (8) eight library locations as required by service needs.
The selected applicant will be responsible for providing interactive quality customer service. The work environment is very busy, requiring energetic individuals very skilled at collaborating with diverse staff and customers. The employee in this position must be able to assist with many staffing needs including programming, cashier duties, shelving, maintaining appearance of all materials, technology assistance, reference questions, reader's advisory, and resource assistance. The physical duties include; lifting, pushing (40 lb.), stooping, walking, standing, and using step stools.
This employee must maintain a reliable means of contact ( i.e. home or cellular phone) and must be able to work the hours required which include weekday mornings, evenings and weekend hours.
The job is NON-EXEMPT under FLSA.
Qualifications Minimum Qualifications: High School Diploma/GED
with
2+ years of work experience with computers, including MS Word, Office, Internet 2+ years of face-to-face customer service experience in a library
"OR " retail environment An Ideal Candidate Would Also Possess (Preferred Qualifications):
1+ years of experience working in a library Experience using an Integrated Library System (ILS)
01
What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.
Not Applicable Some High School Education High School Diploma / GED Some College Associates Degree Bachelors Degree Masters Degree Doctorate Juris Doctorate
02
Do you have experience with Microsoft Office i.e.
Word, Excel, Outlook
etc?
Yes No
03
How many years experience do you possess working with computers including the Internet and Microsoft Office (i.e., Word, Excel, Outlook etc.)? **Experience must also be reflected in the Work History/ Employment section of your employment application.**
No experience Less than 2 years experience 2 years experience, but less than 4 years experience 4 years experience, but less than 6 years experience 6 years experience, but less than 8 years experience 8 years experience, but less than 10 years experience 10 or more years experience
04
How many years of experience do you possess providing face-to-face customer service in a library or retail environment?
**Experience must also be reflected in the Work History/ Employment section of your employment application.**
No experience Less than 2 years experience 2 years experience, but less than 4 years experience 4 years experience, but less than 6 years experience 6 years experience, but less than 8 years experience 8 years experience, but less than 10 years experience 10 or more years experience
05
"Clearly" describe (company name, job duties, etc.) your experience providing face to face customer service in a library or retail environment. • If you have no experience, please type "Not Applicable" or "N/A."• Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.• You must also clearly state your experience in the Employment / Work History section of your employment application. 06
How many years of experience do you possess working in a library environment?
**Experience must also be reflected in the Work History/ Employment section of your employment application.**
No experience Less than 1 year experience 1 year experience, but less than 2 years experience 2 years experience, but less than 4 years experience 4 years experience, but less than 6 years experience 6 years experience, but less than 10 years experience 10 or more years experience
07
"Clearly" describe (company name, job duties, etc.) your experience working in a library environment. • If you have no experience, please type "Not Applicable" or "N/A."• Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.• You must also clearly state your experience in the Employment / Work History section of your employment application. 08
Do you have experience using an Integrated Library System (ILS)? **Experience must also be reflected in the Work History/ Employment section of your employment application.**
Yes No
09
"Clearly" describe (company name, job duties, etc.) your experience using an Integrated Library System (ILS). • If you have no experience, please type "Not Applicable" or "N/A."• Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.• You must also clearly state your experience in the Employment / Work History section of your employment application. 10
I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.
I understand
Required Question
$16.55 Hourly Location :
Greensboro, NC Job Type:
Active Roster Temporary Job Number:
05032 Department:
Libraries Division:
Hemphill Branch Opening Date:
09/29/2025 Closing Date:
10/13/2025 11:59 PM Eastern
Description The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.
Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.
If this sounds like a purpose that you would like to share in, please consider the opportunity below. Work Schedule: This is an unbenefited position without guaranteed work hours and less than 1,000 hours per calendar year. Schedule consists of various hours: mornings, evenings, and weekends. In partnership with the community, the Greensboro Public Library (GPL) provides free and equal access to information, fosters lifelong learning and inspires the joys of reading. We are committed to this mission and it is our promise to our community; the Greensboro Public Library serves as a Conduit to Destiny®
If this promise resonates with you, there's a strong possibility that we'd like to partner with you too! GPL, recognized as the parent organization of the City of Greensboro's Libraries/Museum Department, is comprised of eight library locations and the Greensboro History Museum. Our employees pride themselves on delivering quality customer experiences, nurturing relationships, and curating rich print and digital collections, all in an effort to make meaningful, measurable, and desirable differences in the lives of our customers and the community as a whole.
Primary Duties/Brief Description of Work:
The Library Assistant (Admin. Support II) may be assigned to work at any of our (8) eight library locations as required by service needs.
The selected applicant will be responsible for providing interactive quality customer service. The work environment is very busy, requiring energetic individuals very skilled at collaborating with diverse staff and customers. The employee in this position must be able to assist with many staffing needs including programming, cashier duties, shelving, maintaining appearance of all materials, technology assistance, reference questions, reader's advisory, and resource assistance. The physical duties include; lifting, pushing (40 lb.), stooping, walking, standing, and using step stools.
This employee must maintain a reliable means of contact ( i.e. home or cellular phone) and must be able to work the hours required which include weekday mornings, evenings and weekend hours.
The job is NON-EXEMPT under FLSA.
Qualifications Minimum Qualifications: High School Diploma/GED
with
2+ years of work experience with computers, including MS Word, Office, Internet 2+ years of face-to-face customer service experience in a library
"OR " retail environment An Ideal Candidate Would Also Possess (Preferred Qualifications):
1+ years of experience working in a library Experience using an Integrated Library System (ILS)
01
What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.
Not Applicable Some High School Education High School Diploma / GED Some College Associates Degree Bachelors Degree Masters Degree Doctorate Juris Doctorate
02
Do you have experience with Microsoft Office i.e.
Word, Excel, Outlook
etc?
Yes No
03
How many years experience do you possess working with computers including the Internet and Microsoft Office (i.e., Word, Excel, Outlook etc.)? **Experience must also be reflected in the Work History/ Employment section of your employment application.**
No experience Less than 2 years experience 2 years experience, but less than 4 years experience 4 years experience, but less than 6 years experience 6 years experience, but less than 8 years experience 8 years experience, but less than 10 years experience 10 or more years experience
04
How many years of experience do you possess providing face-to-face customer service in a library or retail environment?
**Experience must also be reflected in the Work History/ Employment section of your employment application.**
No experience Less than 2 years experience 2 years experience, but less than 4 years experience 4 years experience, but less than 6 years experience 6 years experience, but less than 8 years experience 8 years experience, but less than 10 years experience 10 or more years experience
05
"Clearly" describe (company name, job duties, etc.) your experience providing face to face customer service in a library or retail environment. • If you have no experience, please type "Not Applicable" or "N/A."• Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.• You must also clearly state your experience in the Employment / Work History section of your employment application. 06
How many years of experience do you possess working in a library environment?
**Experience must also be reflected in the Work History/ Employment section of your employment application.**
No experience Less than 1 year experience 1 year experience, but less than 2 years experience 2 years experience, but less than 4 years experience 4 years experience, but less than 6 years experience 6 years experience, but less than 10 years experience 10 or more years experience
07
"Clearly" describe (company name, job duties, etc.) your experience working in a library environment. • If you have no experience, please type "Not Applicable" or "N/A."• Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.• You must also clearly state your experience in the Employment / Work History section of your employment application. 08
Do you have experience using an Integrated Library System (ILS)? **Experience must also be reflected in the Work History/ Employment section of your employment application.**
Yes No
09
"Clearly" describe (company name, job duties, etc.) your experience using an Integrated Library System (ILS). • If you have no experience, please type "Not Applicable" or "N/A."• Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.• You must also clearly state your experience in the Employment / Work History section of your employment application. 10
I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.
I understand
Required Question