iManage
Overview We are seeking a strategic and hands-on Manager of UX Research to lead our research practice and elevate the voice of the user across our enterprise platform. This role is ideal for a seasoned research leader who thrives at the intersection of business strategy, product innovation, and user-centered design.
We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers, while also maintaining the flexibility for meaningful work-life balance.
You will be responsible for building and scaling a high-impact UX research function that informs product direction, drives measurable business outcomes, and champions the needs of legal professionals and knowledge workers. You’ll work closely with executive leadership, product management, engineering, and design to ensure research is a strategic asset in decision-making.
iM Responsible For… Strategic Leadership Advocate for UX research at the executive level, influencing product and business strategy through compelling insights.
Align research initiatives with business goals, product roadmaps, and customer success metrics.
Define and evangelize a vision for research maturity across the organization.
Research Operations & Execution Design and execute mixed-method research (qualitative and quantitative) to uncover user needs, behaviors, and pain points.
Establish scalable research processes, tools, and templates to support a growing team and cross-functional partners.
Leverage the research repository and insight-sharing cadence that connects research to business outcomes.
Cross-functional Collaboration Facilitate workshops and storytelling sessions to socialize insights and drive alignment.
Partner with product, design, engineering, and marketing to identify research opportunities and translate findings into actionable recommendations.
Lead, mentor, and grow a team of UX researchers, while also being hands-on with high-impact studies.
Measurement & Impact Track and communicate the impact of research on product decisions, customer satisfaction, and business KPIs.
Develop frameworks to measure the ROI of UX research and its influence on product success.
iM Qualified Because I Have… 10+ years of experience in UX research, with at least 3 years in a leadership role.
Proven success advocating for research within executive and engineering teams.
Deep experience with both qualitative (e.g., interviews, usability testing) and quantitative (e.g., surveys, analytics) methods.
Strong understanding of enterprise software and/or legal tech environments.
Excellent communication, storytelling, and stakeholder management skills.
Experience building research functions from the ground up or scaling existing teams.
Familiarity with legal workflows, compliance, or document management systems is a plus.
Don\'t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn\'t align perfectly with every qualification we encourage you to apply anyways!
iM Getting To… Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
Have flexible work hours that allow me to balance my ‘me time’ with my work commitments.
Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.
Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols.
Own my career path with our internal development framework. Ask us more about this!
Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.
Join an innovative, industry leading SaaS company that is continuing to grow & scale!
iManage Is Supporting Me By… Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
Rewarding me with an annual performance-based bonus.
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits.
Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.
The overall US annual base salary range for this position is $150,000–$200,000. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.
About iManage… iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at: www.imanage.com
Please see our privacy statement for more information on how we handle your personal data:
https://imanage.com/privacy-policy/
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In Summary: iManage is seeking a Manager of UX Research to lead our research practice and elevate the voice of the user across our enterprise platform . This role is ideal for a seasoned research leader who thrives at the intersection of business strategy, product innovation, and user-centered design . iM Responsible for building and scaling a high-impact UX research function that informs product direction, drives measurable business outcomes .
En Español: Buscamos un gerente estratégico y práctico de UX Research para liderar nuestra práctica de investigación y elevar la voz del usuario en toda nuestra plataforma empresarial. Este papel es ideal para un líder experimentado de investigación que prospera en la intersección de la estrategia comercial, innovación de productos y diseño centrado en el usuario. Ofrecemos una política de trabajo flexible que apoye un sano equilibrio entre bienestar personal y profesional. Esta función requiere presencia en la oficina los martes y jueves para colaborar, conectarse y aprender con colegas, al tiempo que influye en la flexibilidad para lograr un balance significativo entre el trabajo y la vida laboral. Usted será responsable de construir y escalar una investigación UX de alto impacto que informe sobre la dirección, impulse resultados comerciales medibles y defienda las necesidades de profesionales legales y trabajadores de conocimiento. Trabajará estrechamente con liderazgo, gestión de producto, ingeniería de activos e ejecutivos a nivel operativo para garantizar la ejecución de proyectos de investigación, búsqueda e implementación de objetivos empresariales. Establecer procesos, herramientas y plantillas de investigación escalables para apoyar a un equipo creciente y socios interfuncionales. Aprovechar el repositorio de investigaciones y la cadencia de intercambio de información que conecta la investigación con los resultados del negocio. Colaboración interfuncional Facilitar talleres y sesiones de narración para socializar las ideas e impulsar el alineamiento. Socio con producto, diseño, ingeniería y marketing para identificar oportunidades de investigación y traducir los hallazgos en recomendaciones accionables. Liderazgo, mentoría y crecimiento de un equipo de investigadores UX, al tiempo que también se ponen de manifiesto con estudios de alto impacto. Medición & Impacto y comunicación del impacto de la investigación sobre decisiones, satisfacción del cliente y KPIs empresariales. Desarrollar marcos para medir el ROI de la búsqueda de UX y su influencia en el éxito del producto. IM Qualified Because I... Tengo más de 10 años de experiencia en uso legal dentro de una empresa, trabajo con equipos de experimentación y análisis de datos (e.g., comprendiendo mejor las capacidades de gestión de productos o sistemas de administración de software), así como una amplia comprensión de los conocimientos técnicos existentes, pruebas de calidad de funcionamiento jurídico, etc. Los estudios muestran que las mujeres y personas de color son menos propensas a postularse a puestos de trabajo si no cumplen todas las calificaciones. En iManage, nos comprometemos a construir un entorno diverso e inclusivo, y alentamos a todos a presentarnos como sus propios auténticos. Damos la bienvenida a aquellos que vienen con una mentalidad de crecimiento y hambre de aprendizaje; por lo tanto, si estás entusiasmado con este papel pero tu experiencia pasada no se alinea perfectamente con cada cualificación te animamos a aplicar de cualquier manera! Proporcionar un salario competitivo en el mercado que se aplica a través de un proceso consistente, equitativo para todos nuestros empleados y revisado regularmente sobre la base de datos del sector. Me recompensando con una bonificación anual basada en el rendimiento. Ofreciendo un seguro completo de salud / visión / odontología / vida y un plan de ahorro de jubilación 401k con una compañía coincide hasta 4%. Darme acceso a HealthJoy, un servicio de concierge de atención médica, para ayudarme a maximizar mis beneficios sanitarios. Conceder vacaciones mejoradas para los padres expectantes; 20 semanas 100% por licencia primaria, y 10 semanas 100% para licencia secundaria. Proveéndome una política flexible de tiempo libre para tomar el tiempo que necesito. Ya sea para vacaciones, voluntariado, celebrar días libres, pasar tiempo con familia o simplemente tomarse el tiempo dedicado al recargo y restablecimiento. Cuidado de mi estado de ánimo y bienestar durante todo el proceso laboral Incluye detalles adicionales, incluyendo indemnizaciones generales como las condiciones mentales, así como obtener más de $200,000. Más de un millón de profesionales en más de 65 países confían en nuestra plataforma inteligente, habilitada para la nube y segura del conocimiento para descubrir y activar el conocimiento que existe dentro de su contenido empresarial y comunicaciones. Estamos innovando continuamente para resolver los desafíos profesionales más complejos y permitir mejores resultados comerciales; Nuestro trabajo no siempre es fácil pero es ambicioso y gratificante. Por lo tanto estamos buscando personas que aman un reto. Las personas que son más felices cuando están resolviendo problemas y colaborando con la industria son las mejores y más brillantes. Esa es la forma de iManage. Es como hacemos las cosas que pueden parecer imposibles. Cómo desarrollamos nuestras fortalezas y liberamos sus potenciales. Para obtener más información sobre cómo manejamos sus datos personales, consulte nuestra declaración de privacidad: https://imanage.com/privacy-policy/ #J-18808-Ljbffr.