Associated Asset Management (AAM) is hiring: Assistant Community Manager in Gilb

Overview

Primarily responsible for assisting Community Manager by providing effective customer service to designated communities/homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&R’s) and management contracts.

Responsibilities

• Provides administrative support and other tasks as directed by Community Manager.
• Partners with the community manager to ensure compliance with the governing documents and policies of the community along with State and Federal Laws.
• Develops a working relationship with community board members and various committees.
• Assists with community inspections of common areas according to AAM's management contract.
• Communicates with homeowners concerning compliance with CC&R's.
• Conduct regular community inspections to ensure adherence to governing documents.
• Oversees and maintains the design review guidelines process and communicates effectively with the Architectural Committee Chair.
• Reviews monthly financials and submits community accounts payable as directed by Community Manager.
• Assists in reviewing bid proposals with Manager and provide bid matrix summary.
• Maintains accurate and current association records, calendars, and website.
• Meeting Minute Taker for all Open, Executive Board Meetings, and annual.
• Maintains meeting schedule and open communication with contract vendors.
• Maintains strict adherence to community and company deadlines.
• Designs blast email communications, fliers, etc. for community communications.
• Assist in planning and executing community events, programs, and initiatives as needed.
• Performs other duties as directed.

Knowledge, Skills & Abilities

• Strong computer software and internet proficiency.
• Excellent interpersonal skills: positive written and verbal communication abilities.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Proven customer service experience, with a strong emphasis on problem resolution.
• Ability to multitask and prepare and process large amounts of administrative and customer service items while being detail oriented.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management, staff, residents and Boards of Directors.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

• Sitting and standing for moderate periods of time.
• Utilizing personal automobile for commuting to and from assigned communities.
• Walking communities to inspect common areas per management contract.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries