Graves Video Monitoring Specialist Job at Becklar in Ogden

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Location: Ogden, UT (in-office)

Overview

Becklar Video Monitoring monitors state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are the first line of defense, processing video alarms accurately and timely while providing detailed information through our ticketing system. We care about our team members and subscribers with our We Care F.I.R.S.T. values: Fun, Innovative, Relationships, Service, and Teamwork to extend Trust.

What You’ll Do

• Process video alarm signals quickly, accurately and professionally
• Provide a high level of detail through the ticketing process
• Learn and use new software to complete multiple tasks

What We’re Looking For

• 1+ year of customer service experience strongly preferred
• Strong attention to detail is a must
• Must be able to type, write, and speak English
• Must be able to use technology efficiently for an extended amount of time

Preferred Experience (Not Required)

• 1 year of phone customer service
• Minimum of 16-29 hours per week
• 1 year of security experience
• Bilingual is a plus

Eyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.