Program Manager, Live Events, Prime Video Sports Operations Job at Amazon in Sea

Program Manager, Live Events, Prime Video Sports Operations

Job ID: 3097936 | Amazon.com Services LLC

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do.

Interested in shaping the future of sports broadcasting and defining how customers watch live sports? You would be the right person for the Program Manager role on the Prime Video Live Events team, leading the expansion of Live Events in North America and Latin America by bringing sports leagues to Prime Video.

Responsibilities

• As the Launch Manager, lead the execution of taking new and existing live sports events across both 1P and third-party partners to deliver the broadest live sports selection for sports fans. Manage onboarding activities from deal signing to their first live broadcast on Prime Video and maintain steady-state operations post-launch to ensure high quality and availability.
• Collaborate with content acquisition and marketing teams to develop the roadmap for expanding the coverage of live sports.
• Plan, coordinate and track cross-functional work streams across product, technology, merchandising and operations to bring new sports events to live on Prime Video.
• Collaborate with Product Managers, UX Designers, Production and Marketing to define how live and on-demand content will be presented to customers on Prime Video.
• Work cross-functionally with content acquisition, product management, engineering, merchandising, and operations teams to document and drive initiatives through to launch of sports events on Prime Video.
• Work closely with sports media partners and 3P content aggregators to build Digital Content Supply Chains and continuously improve publishing processes for sports content.
• Establish goals, plans and related metrics; manage initiatives and track progress to achieve quality improvements and operational efficiency gains.
• Create reporting and dashboards for key metrics to illustrate progress against goals and to support team activities and management reviews (weekly/monthly).

A day in the life

You will define and execute programs to bring new sports leagues to Prime Video and launch live events. A successful candidate will be highly analytical, resourceful, customer-focused, team-oriented, and able to work independently under tight deadlines. The role requires end-to-end ownership and a proven track record of delivering results in a fast-paced, dynamic business environment.

About the team

The team’s core mission is to manage programs and workflows associated with delivering live content to Amazon customers. This includes interacting with sports media and metadata partners, managing workflows through the publishing process, and defining operational procedures to bring highly engaging sports content to Prime Video customers. You will work closely with cross-functional counterparts in product management, engineering, content acquisition, operations, and executive teams to support growth, launch new features, develop business opportunities, and enhance customer experience.

Basic Qualifications

• Experience and understanding of digital video streaming and/or digital video supply chain
• Experience with managing projects for live broadcasting

Preferred Qualifications

• Work experience within sports entertainment
• Experience building and managing operational teams for online services
• Ability to build positive long-term relationships with internal and external partners and influence them to deliver results
• Confident leader who can prioritize well and communicate clearly across all levels of the organization
• Demonstrated ability to understand and discuss technical concepts, make tradeoffs, and evaluate new ideas with technical teams
• Experience with writing functional requirements to create new tools or refine processes/policies
• Passionate about understanding customers and their behavior to drive feature development
• Ability to deliver results and prioritize tasks in a fast-moving, dynamic environment
• Experience managing, analyzing, and communicating relevant results to senior leadership
• Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include safe work practices, effective communication, and adherence to standards of excellence under stress, with respect for colleagues and compliance with laws and company policies. Criminal history may impact duties and responsibilities. We will consider qualified applicants with arrest and conviction records in accordance with the Los Angeles County Fair Chance Ordinance.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need a workplace accommodation during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,300/year to $154,600/year depending on location and experience. Amazon is a total compensation company with potential equity, sign-on payments, and other benefits as part of the package. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.