Contiem is hiring: Technical Writer in Annapolis

Overview

Contiem, Inc. is a global Component Content Management System (CCMS) and expertise partner. We specialize in creating, managing, and delivering high-value content across technical documentation, eLearning, online help, visualizations, and training materials. Our headquarters are in Annapolis, MD, with locations in Sutton (UK), Chennai (India), and Sydney (Australia). We support clients in 40 countries across industries such as Publishing, Consumer Products, Healthcare, Technology, and Financial Services.

The final compensation offer will be determined by factors such as the candidate’s skills, qualifications, experience, geographic location, and other relevant factors.

Position Summary

Contiem’s Technical Writers create documentation and processes for multiple verticals. This position works on multiple kinds of projects and involves learning new areas. The ideal candidate has 3+ years of experience as a Technical Writer.

Essential Duties & Responsibilities

• Take a big-picture view of large amounts of content, determine the content information model, and simplify the authoring process.
• Interface with clients and gather information by researching, consulting Subject Matter Experts (SMEs), and using software applications to obtain information and screenshots.
• Develop client documentation for a variety of products and industries.
• Ensure documents are accurate and follow clearly defined standards.
• Coordinate with SMEs, Project Managers, and the writing team to ensure accurate information reaches the right audience and adheres to standards.
• Be detail-oriented and apply best practices of technical writing.

Required Experience

• U.S. citizenship.
• Bachelor’s degree in technical writing, journalism, communications, or a related field.
• 5-7 years of experience in technical writing, with technical writing as the primary job function.
• Experience researching and gathering relevant technical data from SMEs.
• Excellent interpersonal and business communication skills.
• Ability to work independently and in a collaborative, team-oriented environment.
• Proven self-starter with experience operating under budgets, scope, and deadlines across multiple clients/projects.
• Experience in a client-facing position.

Required Technical Tools / Skills

• Microsoft Word
• Adobe InDesign

Preferred Skills & Technical Tools

• Oxygen XML Editor (or similar)
• DITA/XML

Note: This job description is not a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time, with or without notice.

Benefits

• 3 weeks of PTO, 8 paid holidays, and 5 additional days for life events (adoption, childbirth, marriage).
• Free medical, dental, vision, life insurance, and disability coverage.
• 401(k) with 100% match up to 2% of contributions with immediate vesting.
• Tuition & Professional Membership Reimbursement.
• Employee referral bonus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Company & Location

Contiem is headquartered in Annapolis, MD, with additional locations in the United States and internationally. This role may require collaboration with teams across locations.