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NEP Group

IP Broadcast Engineer Job at NEP Group in Dallas

NEP Group, Dallas, TX, United States, 75215

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Our NEP Values guide and shape how we operate, reflecting what inspires us and who we are as a company today— and who we aspire to be. We rely on every member of our team to live these Values so that, together, we can bring our clients' content, productions, tours and events to life.

Join our team and help connect the world

To see how each of our employees worldwide contribute to our success, click on any of the categories below. You can also visit our current openings to see what positions we are hiring for across our businesses and around the world. We’re looking for talented individuals who are passionate about bringing creative visions and great content to life.

Work for A Global Company

NEP is the industry leader around the world, with regional operations in 25 countries and over 100 locations. Working for NEP offers a window into broadcast, live events and virtual productions happening in every corner of the globe, with exciting opportunities and room to grow.

Support the world's biggest events

We support some of the most-watched, most-anticipated events around the globe:

  • Super Bowl, World Cup, Olympic Games
  • The Voice, Eurovision Song Contest, American Idol

Our unmatched history, knowledge, reliability, and expertise shape the exceptional outcomes we deliver. When we say we will do something, we do it. Our clients depend on our professionalism and skills to create moments that audiences will remember, and the world will talk about.

Where do you fit?

Explore the different roles on our team and find the perfect fit for your career.

We bring passionate people together to make amazing things happen. We strive to be industry leaders, dedicated to our clients’ success, by creating a great place to work. We combine our core values to create an atmosphere that inspires learning and growth and when you learn from an NEP employee you are learning from the best.

Explore exciting careers at NEP Group, where we cultivate innovation, nurture talent, and elevate broadcasting experiences around the globe.

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

Job Opportunity

NEP is seeking an IP Broadcast Engineer to join our Datacenter Engineering team in Dallas, TX. The Datacenter Engineering team is responsible for managing datacenter infrastructure in a live environment, maintaining, and troubleshooting production equipment. Support multiple types of production workflows including ad insertion, feed routing, and remote production.

The Engineer will join this new and expanding team, providing the support and maintenance activities required to meet client requirements and operate up to NEP standards. This position will require schedule flexibility, including weekends, nights, and holidays. We are looking for a driven, energetic and self-motivated individual. The ideal candidate is well organized and can remain calm and focused under pressure.

Responsibilities

  • Serve as technical expert in supporting the core system and infrastructure for NEP’s Datacenter in Dallas, TX
  • Support, maintain & troubleshoot technical workflows from datacenter to client and NEP control rooms.
  • Work with the Engineering Management Team to plan, coordinate, and assist with centralized production engineering projects involving the Dallas Datacenter.
  • Serve as technical expert supporting the core production, transmission, ad insertion, and monitoring systems for Live Streaming Operations.
  • Support, maintain & troubleshoot IP based 2110 workflows
  • Work closely with the Dallas Connected Solutions Engineering team in the repair and maintenance of facility.
  • Complete technical reports and incident tickets for each event to ensure on-air issues are met and resolved.
  • Coordinate equipment needs by working closely with local clients, operators, and managers
  • Work closely with network engineering and NOC teams in support of live events and network troubleshooting.
  • Assist with providing technical support for new builds and system upgrades, in cooperation with the Engineering and Systems Integration teams.
  • Advise and support development of Centralized Production and IP technical workflows that can enhance productivity, and workflow efficiency.
  • Experience in software based and/or cloud-based production workflows such as GV AMPP is a plus.
  • Other duties as assigned.

Requirements

  • 5+ years experience and a 4 year degree (or additional experience)
  • Must reside in or be willing to relocate to Dallas, TX.
  • Technical or B.S./Electronics field or Engineering preferred, however various combinations of education and experience will be considered.
  • 5+ years of experience working in television production technology with progressive managerial responsibility.
  • Ability to work in, and understand SMPTE 2110 environments, familiarity with IP workflows.
  • Demonstrated knowledge of technology, equipment, facilities, and production for major television networks and/or streaming services.
  • Ability to interface with clients and provide a high level of service and support.
  • A superior attention to detail and the ability to multi-task in high-pressure situations.
  • Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values: innovative, one team, passion, and integrity.
  • Knowledge of Microsoft Office Applications as well as Visio or similar engineering sketch tools.
  • Schedule flexibility with the ability to work late nights, weekends, and holidays
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