Pinnacle Live is hiring: Sales Director - Audio Visual, Event Technology in Dall

Overview Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events, with a focus on tackling tough challenges to deliver unforgettable hospitality and live event experiences. Job Summary The Sales Director plays a critical role within the In-Venue Sales Organization and will be responsible for driving and managing the sales efforts within their assigned hotel. This role serves as the Pinnacle Live sales leader within the hotel, focusing on building hotel relationships, surpassing sales goals, and facilitating collaboration among Pinnacle Live and hotel sales teams. The Sales Director is influential in driving short- and long-term growth and profitability. Essential Functions Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales. Maintain a deep knowledge of Pinnacle Live’s products and offerings while displaying a passion for learning and understanding new technologies. Communicate and collaborate effectively with the Venue Director on day-to-day responsibilities, service and client issues, hotel relationships, and management of the Sales Managers if applicable. Communicate and collaborate effectively with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management. Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings when applicable. Hire, manage, and develop the Sales Manager staff and ensure they deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up. Generate and revise scope of work, quotes, proposals, and contracts based on the needs of large-scale hotel leads requiring AV products and services. Stay attuned to the Sales Managers’ needs and maintain an open line of communication with them. Coordinate with the Operations department to ensure successful events for clients. Provide and measure accurate revenue forecasts for the sales team and leadership. Explore profitability, revenue opportunities, and client retention through creativity and collaboration. Sell profitable business that aligns with budget expectations, forecasting, and reporting to support P&L efforts; have a working understanding of how a P&L works. Manage accurate and timely billing of events and clients through the sales team. Perform other duties as assigned. Supervisory Responsibilities Directs a team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education & Experience Bachelor’s degree in business or related field or equivalent experience Minimum of five (5) years’ experience in an audio-visual systems sales leadership role Minimum of five (5) years’ experience in a customer service facing role Minimum of three (3) years’ experience in a sales management role Strong business communication, presentation, and writing skills Proficiency in CRM platforms with ability to generate high-quality insights into sales activity and progress Exceptional relationship builder, internally and externally Production and staging experience within a hotel, venue, convention center, or traveling organization is required Scenic and décor experience is required Rigging, electrical, and exhibit experience is required Required Skills & Knowledge Experienced and passionate manager with excellent leadership skills Highly skilled communicator with exceptional interpersonal and relationship-building abilities Project management proficiency with success in fast-paced environments Ability to adapt to changing scenarios and work under pressure Problem-solving mindset with strong organizational skills to remove client obstacles Strong customer service mindset and willingness to go above and beyond for Pinnacle Live clients Ability to navigate fast-paced, evolving dynamics and conflicting priorities Benefits Performance-based incentive plans on top of base salary Generous time off with PTO, holidays and sick/personal days 401k with a contribution match Health, vision, dental and other insurances Diversity, Equity, Inclusion & EEO Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions. We strive to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. Pinnacle Live welcomes, acknowledges, empowers, and celebrates the diversity of all team members, clients, and partners, and affirms the identities and experiences of all involved. We actively embrace all forms of diversity. Seniority level Director Employment type Other Job function Sales and Business Development Industries Events Services #J-18808-Ljbffr