Creative Repair Technician Job at SURFACE EXPERTS, INC. in Syracuse

Join Our Team! Where craftsmanship meets creativity. From color matching and texture blending to reinforcing surface strength and integrity, every repair is a chance to flex your problem-solving skills. Join a growing team that specializes in spot repairs on countertops, flooring, bathtubs/showers, cabinets, and more.

Training provided. All backgrounds welcome.

Learn more about what it means to work with Surface Experts: Watch this video https://www.youtube.com/watch?v=vJ0nCFdtqqs

Benefits:

Competitive Compensation + Bonus Opportunity

Great Work/Life Balance: No required overtime, no nights, no weekends

Time Off: Paid U.S. federal holidays + 3 bonus days + 2 weeks of vacation

Flexible Work Schedule: Can accommodate midweek appointments

Paid New Hire Training: Onboarding includes learning alongside a trained technician

Company Car: Each technician drives a branded company vehicle for job duties

Tools Included: All necessary tools and products are provided

Benefits: $50 monthly phone reimbursement + Health Insurance Stipend and Matching 401K after 90-days

Learn a New Trade: Develop skills in a brand-new emerging trade

Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

Small Business: Local business with an owner who works alongside the team each day

Mentorship Opportunities: Ongoing repair training and career development

Dedicated Help Lines: Technician Support Team on call to assist to questions

Requirements:

Hands-on manual work experience as facilities maintenance, construction, manufacturing, painting, cosmetology, or similar trades

Willing to learn and apply color theory — to see, match, and replicate colors, textures, and sheen is essential to our repair process

Patience, persistence, and a steady approach — mastering this trade takes time, practice, and attention to detail

Physical dexterity and agility — must be able to work in tight spaces, on flooring and inside tubs with precision and care

Duties:

In the Field Daily

Complete 4 or more creative repairs on-site each day

Perform high-quality repairs on a wide variety of surface material types

Work in a variety of settings like apartments, hotels, residential housing, construction sites, and more

Customer Service and Communication

Treat customers, tenants, and staff with exceptional customer service

Update progress on repairs by entering information and notes in our CRM/Dispatch tool

Keep work kits and inventory neat, organized, and professional at all times

Follow Repair Process

Learn and apply our unique 5-step method as part of your creative workflow

Master every tool and technique in your personalized field kit

Use your artistic eye — every repair is a custom solution

ABOUT SURFACE EXPERTS

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it!

By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!

Our competitors want to resurface everything – even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.

Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!

VISION

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.

Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

Our mission is to develop outstanding teams by investing in strong relationships.

Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

Serve Others

Put Relationships First

No Jerks

Be Humble

Be a Problem Solver

Be Curious

Seek to Understand the Cause of the Problem

Work Smart

Constantly Improve

Trust the Process

Be Organized

Be Teachable

Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.