Inside Higher Ed is hiring: Radio Dispatcher (PT), CP3N31993PSP in Glen Ellyn

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce.

Job Summary

We are seeking a Radio Dispatcher (PT) to receive and transmit all communications by telephone, two-way radio and/or in person for the Department of Public Safety and serve faculty, staff, students and visitors as a public relations/information person.

Primary Duties And Responsibilities

• Respond to business telephones, emergency telephones, and elevator telephones.
• Respond to requests from the Public Safety, Engineering and Building and Grounds two-way radio system.
• Operate radio-paging system for Engineering, Building & Grounds and Custodial Operations.
• Respond to and inquire upon the law enforcement computer terminal connecting Public Safety with other local, state and federal law enforcement agencies.
• Monitor and dispatch campus security and fire alarm system.
• Summon emergency equipment as needs dictate.
• Notify other campus departments of needed emergency repairs.
• Notify Public Safety manager and college administrators during emergency situations.
• Respond to requests for information from visitors, faculty, staff and students.
• Issue guest parking permits.
• Respond to lost and found needs to include inventory/storage and retrieval.
• Process parking citations.
• Respond to officer requests/inquires on the college computer.
• Monitor two-way radio traffic of surrounding agencies.
• Monitor weather monitor.
• Monitor surveillance cameras.
• Distribute college key and identification tags.
• Maintain written logs of: lost and found; overnight parking; building sign-in; key authorization.
• Keep immediate work area neat and orderly.
• Other related duties as assigned.

Qualifications

• Education: High school diploma and some college level courses required. Successful completion or telecommunicators training program required. Successful completion of LEADS certification basic course required.
• Experience: One year or more of proven experience in a public sector dispatching position or customer relations position required.
• COD Training: Bloodborne Pathogens, Hazardous Communications, Electrical Safety

Working Conditions

• Key telephones, tape recorders, paging encoders, closed circuit television monitors and controls, UHF radios, computer terminals, pagers, rolodex printers, fire and security alarm panels, electronic and manual files.
• Generally good working conditions.
• During exigent circumstances may be somewhat stressful.

Hybrid Remote Eligible

No

Part-Time Work Schedule

Weekends/ Some Holidays

Hiring Range

6 Hourly/Starting salary beginning at $20.14/hourly, based on experience.

College of DuPage is an equal opportunity employer and is committed to recruiting and retaining high performing talent to our institution.