Director of Sales, Marketing & Events

Overview

Director of Sales, Marketing & Events role at Hyatt Centric .

Summary: At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

Responsibilities

• Direct oversight of the Sales and Event operations of the hotel, including the Sales, Marketing and Events Budget/P&L, revenue forecasting, advertising, and marketing.
• Developing and writing business plans and participating in ownership meetings.
• Lead the development and implementation of short-term and long-term strategies in all sales, catering and marketing channels to achieve the hotel’s revenue goals and increase market share.
• Lead sales, marketing and event managers, trainees, interns, and administrative staff; manage recruitment and hiring of sales and event services staff; train, coach, and monitor managers in selling and servicing processes to meet company goals and maximize hotel revenues.
• Train and monitor the group and transient contractual agreement process, including quoting rates, sending referrals, setting traces, and managing retention, reactivation, and acquisition accounts.
• Report directly to the General Manager with oversight from the Regional Vice President of Sales and Events and the Corporate Director of Events.
• Participate as a member of the property's Leadership Committee and contribute to interactions with Senior and Corporate leadership.

Qualifications

• Relevant Sales and Event Services experience.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Professional presentation skills and clear, concise written and verbal communication.
• Must be a caring leader who builds trust and engagement by cultivating genuine relationships.
• Innovative thinker who challenges business processes and concepts to drive results.
• Creative and strategic in developing marketing/advertising campaigns and managing various social media platforms.
• Excellent organizational and time management skills.
• Proficient with computers as well as Microsoft Word, Excel and the Internet; comfortable with sales and revenue systems/programs.
• Flexible to work some nights and weekends when necessary, based on business and staffing needs.

Benefits

• Complimentary or discounted hotel room nights.
• Unlimited colleague and friends & family discounted room rates.
• Bereavement and jury duty pay.
• Vacation, sick, and new child leave.
• Medical, dental and vision insurance, discounted prescriptions.
• 401(k) with match; direct deposit.
• Complimentary colleague meals and complimentary parking.
• Discounted ski pass (reimbursement to take place at conclusion of season).
• Opportunity for growth and advancement.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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