Audio/ Video Service Technician/ Programmer Job at Pixel Audio Video in Cincinna

Pixel Audio Video is a locally owned and rapidly growing AV & Security integration company. We specialize in designing and implementing cutting-edge Audio Video, Control, and Security solutions for residential, commercial, and higher education clients. With over 35 years of combined industry experience, we pride ourselves on delivering reliable technology, personalized service, and community-focused innovation.

About Us

We are seeking an AV Installation Technician with strong installation skills and preferably experience in Q-SYS programming to join our team. This role involves hands-on installation, configuration, and service of AV, control, and security systems across diverse environments. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced, team-driven setting.

Position Overview

Key Responsibilities

• Install, configure, and test AV equipment (displays, projectors, speakers, microphones, amplifiers, cameras, control systems).
• Run and terminate low-voltage cabling (Cat5e/6/7, 16/2, 16/4, HDMI, audio, control).
• Program and configure AV control systems (Q-SYS experience highly preferred; knowledge of Control4, Crestron, or Extron a plus).
• Perform troubleshooting, maintenance, and service of installed systems.
• Work directly with clients, contractors, and project managers to ensure successful project delivery.
• Maintain accurate documentation of installations and system configurations.

Qualifications

• 2+ years of experience in AV system installation (commercial, residential, or higher education environments).
• Proficiency with rack building, wiring, and signal flow.
• Experience with Q-SYS platform (design, programming, and deployment) strongly preferred.
• Familiarity with other AV/IT platforms (Crestron, Extron, Dante, Control4, etc.) a plus.
• Strong understanding of networking fundamentals (IP addressing, VLANs, wireless APs).
• Ability to lift and mount equipment (up to 50 lbs) and work on ladders/lifts as needed.
• Excellent problem-solving skills and attention to detail.
• Strong communication and customer service skills.