Diversified is hiring: Service Sales Executive - Audio Visual Service in Atlanta

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About Diversified

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What To Expect

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

How You’ll Contribute

The Diversified Service Sales Executive role is directly responsible for direct to end customer and internal channel sales for managed services offerings. His/her role is to sell direct to end customer and provide sales support to the larger Diversified account teams to pursue, estimate /price/quote and close service opportunities. The scope of sales includes Support Agreements, Managed Service Contracts, and Dedicated Staffing engagements.

What You’ll Do

• Work directly with RVPs, Regional Directors and AEs in designated regions to drive service revenue
• Work with AE’s with a focus on landing new service contracts
• Prospect into net new clients to drive service revenue
• Meet with Clients to understand service needs, develop comprehensive service response, and close service opportunities.
• Gather vendor and sub-contractor quotes for extended warranties, site support, etc.
• Respond to client-initiated RFPs with the relevant AE
• Review calculations for client quotations, negotiate tender and contract terms, negotiate and close sales by agreeing terms and conditions in conjunction with other sales support personnel as well as the Account Executive they are supporting.
• Provide monthly reporting to Service leadership and Regional Sales leaders
• Ensure all opportunities are tracked in CRM
• Assist with the creation of templates, documents to be posted on Internal Knowledge Base.
• Flexible schedule. Must be available to respond to sales or client issues whenever they arise
• Providing training and producing support material for their sales effort
• Partner with AE’s in searching for new clients who might benefit from company products or services; maximizing client potential

Performance Measurement

• Performance will be measured primarily through performance against quota
• As a secondary measure, performance will be tracked through periodic employee surveys, HR and other executive management conversations with direct staff and other divisional staff, as well as unsolicited feedback from others as applicable.

What You’ll Bring

Education & Certifications:

• Minimum four-year degree required or equivalent industry experience
• Advanced degree or certification preferred.

• 5+ years of experience in audio visual service sales with strong knowledge of Land, Adopt, Expand, Renew Sales Methodology
• Proven track record of creating sales strategies, driving revenue growth through differentiated sales models.
• Familiar with ITIL v4
• Experience selling recurring revenue offerings
• Experience working with AV Account Executives to drive service sales
• Experience working with large enterprise service opportunities
• Experience with selling AV Managed Services
• Proficiency with CRM, ERP systems, ticketing systems, Microsoft Office, Adobe Acrobat, Excel.

What We Offer

Along with competitive compensation, you will be eligible for the following benefits:

• Multiple medical plan options to suit your family’s needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.