Red Tail Residential is hiring: Assistant Community Manager in Paso Robles

Overview

Job Title: Assistant Community Manager

Company: Red Tail Residential

Location: Alturas Paso Robles

Status: Full Time, Non-Exempt

Supervisor: Community Manager, Multi-Site Community Manager, Area Support Community Manager, Senior Community Manager

Responsibilities

• Deliver exceptional customer service, conduct market surveys, and handle leasing duties including showing units, processing applications, and managing move-ins.
• Update unit availability daily and process maintenance work orders.
• Adhere to operating procedures and policies; manage collections in accordance with company standards.
• Provide clerical and phone support; maintain resident files for accuracy.
• Oversee move-in appointments and inspections to meet Red Tail's standards.
• Resolve resident complaints; conduct move-out inspections; manage deposit accounting with Community Manager approval.
• Maintain accurate account records, including NSF checks, rent allowances, concessions, rent increases, and other management-approved transactions.
• Perform tasks or duties as assigned by the Supervisor.

Special Requirements

• Physical demands: Regularly sit, stand, walk, talk, hear, reach with feet, legs, back, arms and hands; may occasionally climb. Vision requirements include close, distance, color, depth perception, and focus adjustment. Ability to use a computer and phone for extended periods. Must detect alarms and be available for extended/flexible hours and weekends as needed.

Attendance and Travel

• This is a full-time position and may require some nights, weekends, and occasional holidays. Regular attendance and participation in company functions and events may be required.

Essential Functions

• Address the needs of residents, prospects, and vendors with excellent communication.
• Handle high-stress situations effectively; exhibit strong leadership; strong sales and customer service orientation.
• Administrative and organizational skills; time management and prioritization.
• Knowledge of state fair housing laws.

Qualifications

• Computer Skills: Intermediate computer and Internet knowledge; MS Word, Excel, Outlook; knowledge of Yardi, Voyager, LRO, Entrata, Resident Check preferred.
• Education: High school or equivalent required; CPM, CAM, RMP, CMCA certifications preferred but not required.
• Experience: One year of residential community management experience in the Multifamily industry required.

Learning and Development

• Commitment to ongoing professional development through the company’s continuing education programs.

Benefits

We offer a competitive compensation package with company-paid employee-only health insurance, vacation and sick time, company-paid holidays, life insurance, and employee discounts.

About the Organization

Northshore Personnel Services Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.