CHANEL is hiring: Fashion Advisor, Houston in Houston

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At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

Overview

About the role: We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

You will be energized by

• The history and heritage of The House of CHANEL
• Being truly service minded
• Utilizing your fashion expertise to inspire others
• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• Appreciation for art, beauty, and luxury

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

• Minimum 3 years of related experience
• Minimum High School Diploma
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service to deliver elevated client service and drive business results

Position note

• Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances deem appropriate.

Compensation

• The anticipated hourly rate range for this position is $27.70 through $31.00. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies including vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE, One Medical, Flexible Spending Accounts, Health Savings Account and Employee Assistance Program
• Life insurance, AD&D, Short/Long Term Disability, Health Advocate, travel and commuter benefits

Additional Information

• CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations.
• Diversity and Inclusion: CHANEL promotes Diversity & Inclusion, fosters respect, empathy, and dignity for all, and supports Employee Resource Groups in the US.
• CHANEL Community: employees are encouraged to volunteer and CHANEL matches donations.
• Sustainability: CHANEL Mission 1.5° focuses on climate action aligned with the Paris Agreement.
• Arts and Culture: CHANEL supports cultural engagement, including the CHANEL Culture Fund and various arts initiatives.
• Fondation CHANEL: supports women and girls worldwide.
• Career and Leadership Development: CHANEL provides onboarding and leadership development programs.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology
• Industries: Retail and Retail Luxury Goods and Jewelry

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Notes

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