Compass Group, North America is hiring: AUDIO VISUAL TECHNICIAN (ON CALL) New Yo
Compass Group, North America, New York, NY, United States, 10261
Eurest
We are hiring immediately for on call AUDIO VISUAL TECHNICIAN positions.
Location: Pfizer Hudson Yards - 66 Hudson Boulevard E, New York, NY 10001
Schedule: On call schedule. Monday - Friday, hours may vary. More details upon interview.
Requirement: No experience is necessary. Willing to train!
Pay Range: $25.00 per hour to $30.00 per hour
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1425454.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group.
Job Summary
Summary: Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs.
Essential Duties and Responsibilities:
Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary.
Provides problem escalation support and issue resolution.
Provides technical assistance for all meetings and customers that require tech services for their events.
Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database.
Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation.
Offers assistance in operation of equipment and helps solve problems if customer is unsure of requirements.
Educates the staff and customers on the basics of all AV equipment in the facility.
Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms.
Communicates with co-workers and service partners to ensure updated information is shared.
Assists with conference room set-ups, break downs and any other areas where assistance is needed.
Keeps the A/V storerooms organized and well managed.
Performs other duties as assigned.
Qualifications:
Minimum of one year of experience supporting audio visual for events.
Proficient computer skills and knowledge of office technology/equipment.
Excellent written and verbal communication skills.
Benefits:
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
EEO Statement: We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws.