Community Manager Job at Wendover Management, LLC in Apalachicola
Wendover Management, LLC, Apalachicola, FL, United States, 32320
Join Wendover as a Community Manager – Support a thriving community. Shape exceptional experiences.
At Wendover Management, we build more than affordable communities—we cultivate places where people and potential flourish. As part of our Wendover Life+ commitment, we strive to provide more than just housing. We offer care, connection, and opportunities to grow—for both our residents and our team.
We're looking for a Community Manager with passion, leadership excellence, and a service-first mindset to lead one of our affordable housing communities in Florida. If you’re energized by the idea of making an impact in residents’ daily lives while managing the full operational heartbeat of a community, we want to meet you.
The ideal candidate thrives in a collaborative environment, values teamwork, and enjoys working with a diverse and vibrant community of residents and colleagues. If you’re ready to be the face of a community where lifestyle and service go hand-in-hand, we’d love to meet you.
What You’ll Do
As a Community Manager, you’ll act as the site-level CEO—overseeing property performance, leading your team, and ensuring a high-quality living experience for our residents. You’ll create a welcoming environment that reflects the best of Wendover’s care-first culture.
Team Leadership
- Lead, coach, and mentor your leasing and maintenance teams to achieve site goals
- Conduct regular performance check-ins and annual reviews with clarity and purpose
- Foster a collaborative, inclusive, and high-performing team culture
Financial & Operational Oversight
- Partner in the development of annual budgets and manage daily financials
- Monitor and control operating expenses and recommend efficiency opportunities
- Track and report on community performance, occupancy, and collections
Maintenance & Facilities Management
- Oversee work schedules, preventative maintenance programs, and vendor coordination
- Ensure timely completion of service requests and high-quality repairs
- Maintain safety, curb appeal, and long-term asset preservation
Purchasing & Vendor Management
- Develop and maintain strong relationships with third-party vendors
- Manage service contracts, vendor performance, and ensure timely project execution
- Keep accurate inventory of maintenance supplies and control purchasing within budget
Resident Engagement & Customer Experience
- Deliver outstanding customer service to residents, vendors, and stakeholders
- Ensure timely, empathetic response to all service requests and inquiries
- Foster a sense of community through resident events and thoughtful communication
Compliance & Safety
- Ensure full compliance with company policies and LIHTC regulations
- Keep resident files, applications, and documentation audit-ready
- Enforce safety protocols and ensure zero tolerance for lost-time accidents
Marketing & Lease-Ups
- Execute local marketing strategies to drive qualified traffic and increase occupancy
- Monitor leasing performance and adjust tactics to meet occupancy and revenue goals
What You Bring to the Team
- Bachelor’s degree preferred
- 1+ year of experience managing a LIHTC (Low-Income Housing Tax Credit) property
- CAM, CAPS, or CPM designation preferred
- Deep understanding of affordable housing compliance and operations
- Experience managing budgets, teams, and resident concerns in real-time
- Proficiency in Microsoft Office, property management software, and social media
- Strong communication, time management, and problem-solving skills
- Natural relationship-builder with the ability to connect with diverse residents and teammates
- Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced setting
- Professional appearance and a polished, customer-first demeanor
- Confidence, adaptability, and a passion for purpose-driven work
- A mindset of care, curiosity, and continuous improvement
About the Working Environment
You’ll work in a professionally managed on-site office, leading a team and engaging directly with residents. This full-time position may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs. Confidentiality, adaptability, and professionalism are a must.
Compensation includes base pay plus performance-based bonuses.
About Wendover
Wendover Management, LLC is the property management arm of Wendover Housing Partners, specializing in the development, financing, and management of multifamily communities for students, families, and seniors.
Wendover Management, LLC is an Equal Opportunity Employer and a Drug Free Workplace. Employment offers are contingent upon a successful background/credit check and drug screening.