Salesforce, Inc. is hiring: Trailhead Content, Trailhead Editor in Chicago

*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryEmployee SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Trailhead is our free online learning platform—and the front door to the Salesforce ecosystem. It empowers anyone to learn in-demand skills, including tech, Salesforce, and business skills, and helps businesses re-skill their workforce. And Trailblazers can learn on-demand from their laptops, or from their phones with Trailhead GO.The Trailhead Content team generates ideas, writes and edits content, develops hands-on challenges, and publishes and maintains Trailhead learning content every day. We believe that content on Trailhead should be accessible, educational, relevant, and enjoyable—and this is your chance to be part of it!Role DescriptionAs a Trailhead Editor, you help produce trusted content that’s approachable, high-quality, and empowering for our learners. You review and shape Trailhead badge content while working with writers and stakeholders across the company. You ensure Trailhead content adheres to our guidelines, aligns with our brand voice and tone, and is accurate and understandable. You also serve as the project manger for each Trailhead badge you work on, lead writers through the process from start to finish, maintain and update published content, and ensure badge records are up to date in our release app. And you’re able to work on content that varies in role, level, and product, working with writers from 30+ teams throughout the company. This is a deadline-driven role for someone with editorial experience and familiarity with Salesforce who is exceptionally detail-oriented, adaptable, and passionate about helping people learn. Your impact: Your success is measured by your ability to produce quality badges for Trailhead and by your ability to collaborate.* Use your editorial skills and your knowledge of Salesforce to shape content.* Work with writers on the structure, voice and tone, style, and clarity of their content.* Develop and nurture writer-editor relationships built on trust, and effectively share clear, direct feedback with the goal of creating the best possible content.* Develop a learner’s mindset in order to create content that’s accessible, aspirational, educational, and relevant.* Manage content development through rounds of edits, revisions, and testing from the initial outline to the finished product.* Demonstrate excellent communication skills, diplomacy, leadership, and judgment.* Work with and build strong relationships with multiple stakeholders from all levels and lines of the business.* Be accountable to ensure deadlines are met.Minimum Requirements* Accomplished and skilled editor/writer of technical content* Minimum 5 years professional editing or writing experience* Ability to thrive in a rapidly changing environment on a fast-paced team* Ability to balance high standards for quality with the need to get to marketPreferred Experience* Experience with education technology* Experience with developer or technical content* Experience with instructional design or curriculum development* Knowledge of Salesforce and TrailheadUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.### ### ### ### ### ### ### ### For Illinois based roles, the base salary hiring range for this position is $127,200 to $174,900. #J-18808-Ljbffr In Summary: As a Trailhead Editor, you help produce trusted content that’s approachable, high-quality, and empowering for our learners . You review and shape Trailhead badge content while working with writers and stakeholders . You ensure Trailhead content adheres to our guidelines, aligns with our brand voice and tone, and is accurate and understandable . En Español: *Para obtener la mejor experiencia de candidato, por favor considere solicitar un máximo de 3 puestos dentro de los 12 meses para asegurarse de que no esté duplicando esfuerzos.*Trabajo CategoríaEmployee SuccessJob Details******About Salesforce****Salesforce es el #1 CRM AI, donde las personas con agentes impulsan el éxito del cliente juntos. Aquí, la ambición se encuentra con la acción. La tecnología conoce la confianza. Y la innovación no es una palabra popular Es una forma de vida. El mundo del trabajo tal como lo conocemos está cambiando y estamos buscando Trailblazers apasionados de mejorar el negocio y el mundo a través de IA, impulsando la innovación y manteniendo los valores fundamentales de Salesforce en el corazón de todo.Trailhead es nuestra plataforma gratuita de aprendizaje onliney la puerta principal a la Salesforce. Permite a cualquier persona desarrollar habilidades educativas accesibles, así como capacidades tecnológicas, y sistemas laborales, ¡Y creemos que Trailhead puede ayudarle a desarrollar contenidos relevantes con sus propias manos y medios de comunicación! Usted revisa y configura el contenido de la insignia Trailhead mientras trabaja con escritores y partes interesadas en toda la compañía. Se asegura que el contenido Trailhead se adhiere a nuestras directrices, se alinea con nuestra voz y tono de marca, y es preciso y comprensible. También sirve como cuna del proyecto para cada placa Trailhead en la que trabaje, lleva a los autores por todo el proceso desde el principio hasta el final, mantiene y actualiza el contenido publicado, y garantiza que los registros de las insignias estén actualizados en nuestra aplicación de lanzamiento. Su impacto: Su éxito se mide por su capacidad de producir insignias de calidad para Trailhead y por su habilidad para colaborar.* Utilice sus habilidades editoriales y su conocimiento de Salesforce para dar forma al contenido. * Trabaje con los escritores en la estructura, voz y tono, estilo y claridad de su contenido. Nuestros beneficios y recursos le ayudan a encontrar el equilibrio y *ser su mejor*, y nuestros agentes de inteligencia artificial aceleran su impacto para que pueda *hacer lo mejor posible.* Juntos, llevaremos el poder de Agentforce a organizaciones de todos los tamaños y ofreceremos experiencias increíbles que los clientes aman. Aplique hoy no solo para dar forma al futuro sino para redefinir lo que es posible para usted mismo, para la IA y para el mundo.AcomodacionesSi necesita asistencia debido a una discapacidad solicitando puestos abiertos por favor envíe una solicitud a través de esta Declaración de publicaciónCualquier empleado o empleado potencial se evaluará en función del mérito, competencia y calificaciones sin tener en cuenta la raza, religión, color, origen nacional, sexo, orientación sexual, expresión de género u identidad, estatus transgénero, edad, incapacidad o estado matrimonial, punto de vista político u otras prestaciones protegidas. Esta política se aplica a las categorías actuales de desempeño, reclutamiento y promoción laboral, así como a todas las decisiones relacionadas con la contratación, la selección de personal, la búsqueda de empleo, la promoción de ventas y la promoción profesional, también en materia de compensación, etc. En los Estados Unidos, la compensación ofrecida se determinará por factores tales como ubicación, nivel de trabajo, conocimientos, habilidades y experiencia relacionados con el empleo. Ciertos roles pueden ser elegibles para una indemnización de incentivo, equidad y beneficios. Salesforce ofrece una variedad de beneficios para ayudarle a vivir bien incluyendo: programas de tiempo libre, médicos, dentales, visión, apoyo de salud mental, licencia parental pagada, seguro de vida e incapacidad, 401 (k), y un programa de compra de acciones de empleados.