Averro
Technical Writer 4
Contract
Job Site : Hybrid
Job No. : 31943
City : Carson City
State : NV
Pay Range : $35-$40/hr.
Job Details:
EXTENSION/CONVERSION: Eligible
BENEFITS: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.
ROLE & RESPONSIBILITIES
The Technical Writer/Instructional Designer will focus on designing, developing, and delivering engaging training content to support election officials at the state, county, and city levels, as well as temporary election workers and the general public. You will create digital and print learning experiences that make complex election administration processes accessible, accurate, and easy to follow.
You will translate federal and state election laws, regulations, and procedures into clear, interactive training resources. Deliverables include eLearning modules, facilitator and learner guides, job aids, microlearning, handouts, PowerPoint presentations, video scripts, and knowledge base articles.
This role blends creativity with technical expertise. You'll use Adobe Captivate and Adobe Learning Manager to create eLearning, Zendesk to build and organize knowledge base content, and Microsoft Office, SharePoint, and Smartsheets to develop content and manage resources. You'll work closely with subject matter experts in the Elections Division and with county and city election offices to ensure materials are consistent, user-friendly, and scalable across the state.
The ideal candidate brings strong instructional design skills, attention to detail, and the ability to create learning that supports both new and veteran election officials as they navigate the long learning curve of election administration.
BONUS QUALIFICATIONS
• Previous experience working in elections, government, public administration, or other compliance-driven environments.
• Instructional design certifications (e.g., ATD, CPLP, Kirkpatrick, etc.).
• Associate or bachelor's degree in instructional design, training, education, communications, or a related field.
• Experience with video editing, graphic design, or multimedia production to enhance learning content.
• Familiarity with accessibility standards (e.g., WCAG) and designing for ADA compliance.
• Knowledge of project management tools or methodologies (Agile, Kanban, Jira, MS Project).
• Experience using data or learner feedback to evaluate and improve training effectiveness.
WHY AVERRO?
Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting, and technology services that propel businesses and careers forward. We live by our ethos: Be Curious | Build Trust | Empower Each Other. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Our Aim - Your Ascent.
Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
View our privacy policy here: https://www.averro.com/legal/privacy-policy
Contract
Job Site : Hybrid
Job No. : 31943
City : Carson City
State : NV
Pay Range : $35-$40/hr.
Job Details:
EXTENSION/CONVERSION: Eligible
BENEFITS: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.
ROLE & RESPONSIBILITIES
The Technical Writer/Instructional Designer will focus on designing, developing, and delivering engaging training content to support election officials at the state, county, and city levels, as well as temporary election workers and the general public. You will create digital and print learning experiences that make complex election administration processes accessible, accurate, and easy to follow.
You will translate federal and state election laws, regulations, and procedures into clear, interactive training resources. Deliverables include eLearning modules, facilitator and learner guides, job aids, microlearning, handouts, PowerPoint presentations, video scripts, and knowledge base articles.
This role blends creativity with technical expertise. You'll use Adobe Captivate and Adobe Learning Manager to create eLearning, Zendesk to build and organize knowledge base content, and Microsoft Office, SharePoint, and Smartsheets to develop content and manage resources. You'll work closely with subject matter experts in the Elections Division and with county and city election offices to ensure materials are consistent, user-friendly, and scalable across the state.
The ideal candidate brings strong instructional design skills, attention to detail, and the ability to create learning that supports both new and veteran election officials as they navigate the long learning curve of election administration.
- Design, develop, and maintain engaging training materials in multiple formats (eLearning, facilitator/learner guides, PowerPoints, videos, microlearning, handouts, and job aids).
- Balance speed with quality, producing professional, polished content by defined deadlines while maintaining accuracy and instructional integrity.
- Collaborate with subject matter experts in the Elections Division and local election offices to ensure training content is accurate, relevant, and easy to apply.
- Translate complex election processes, regulations, and laws into clear, accessible, and engaging learning experiences for diverse audiences.
- Support both in-person and virtual training delivery using Microsoft Teams and other tools.
- Continuously evaluate training effectiveness and recommend improvements based on feedback and results.
- Manage multiple projects and deadlines while maintaining attention to detail and quality.
- Contribute to the ongoing development of Nevada's election training program and help shape new approaches to statewide learning initiatives.
- Strong instructional design skills with experience creating eLearning, instructor-led training, blended learning programs, and certification programs.
- Minimum of 3-5 years of instructional design or related experience preferred (equivalent combinations of training, education, and experience will be considered).
- Proven ability to design and deliver high-quality content quickly, adapting to shifting timelines and priorities.
- Proficiency in instructional design software and learning management systems (e.g., Adobe Captivate, Articulate, Adobe Learning Manager, Cornerstone, or similar) and the ability to quickly learn new or related platforms.
- Experience with knowledge base systems and collaboration tools (e.g., Zendesk, SharePoint, Confluence, Smartsheets, Microsoft Teams, or similar).
- Strong skills in Microsoft Office Suite (Word, PowerPoint, Excel) or equivalent productivity tools.
- Ability to write clearly and concisely, simplifying complex topics into engaging, learner-friendly content.
- Strong visual design sense and experience creating polished, professional learning materials.
- Knowledge of adult learning principles and best practices in instructional design.
- Comfortable working with both digital and print training deliverables.
- Excellent collaboration and communication skills to partner effectively with subject matter experts, election officials, and project team members.
- Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and keep pace in a fast-moving environment.
- Flexibility and creativity in problem-solving, with an eye for continuous improvement.
BONUS QUALIFICATIONS
• Previous experience working in elections, government, public administration, or other compliance-driven environments.
• Instructional design certifications (e.g., ATD, CPLP, Kirkpatrick, etc.).
• Associate or bachelor's degree in instructional design, training, education, communications, or a related field.
• Experience with video editing, graphic design, or multimedia production to enhance learning content.
• Familiarity with accessibility standards (e.g., WCAG) and designing for ADA compliance.
• Knowledge of project management tools or methodologies (Agile, Kanban, Jira, MS Project).
• Experience using data or learner feedback to evaluate and improve training effectiveness.
WHY AVERRO?
Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting, and technology services that propel businesses and careers forward. We live by our ethos: Be Curious | Build Trust | Empower Each Other. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Our Aim - Your Ascent.
Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
View our privacy policy here: https://www.averro.com/legal/privacy-policy