Resource Informatics Group
Job Title: UI/UX designer
Location:
Austin, TX - Hybrid Duration:
Upto 12 Months
Important: Program will only accept LOCAL to Austin, TX Candidate ONLY for this position. Prior ANY US State Client project is highly preferred. The role of UI/UX designers is central to improving accessibility, usability, and responsiveness of the HHSC eligibility systems. Key responsibilities include:
Lead user research initiatives and journey mapping to gain deep insights into user interactions and identify opportunities for optimization. Proven UX Design Experience: Extensive portfolio demonstrating expertise in user research, information architecture, wireframing, prototyping (low and high-fidelity), and usability testing. Develop wireframes, prototypes, and visual hierarchies in accordance with established accessibility guidelines and branding standards. Collaborate with Code for America and cross-functional teams to apply industry best practices in UI/UX design. Engage in discovery workshops, feedback sessions, and sprint planning to ensure that design decisions are aligned with business objectives. Employ a comprehensive suite of tools-including Figma, Adobe XD, Sketch, and Hotjar-and implement usability testing, responsive design, and SEO optimization strategies. Experience with AI/ML Interfaces: Demonstrated experience designing user interfaces for systems that incorporate Artificial Intelligence or Machine Learning, with a focus on explainable AI (XAI) and human-AI interaction principles. Complex System Design: Ability to understand and design for complex business logic and regulatory requirements, particularly in domains like government services, healthcare, or finance. Data Visualization: Skill in presenting complex data and AI insights in a clear, concise, and understandable visual format. Empathy and User Advocacy: Deep commitment to understanding user needs and advocating for user-centered design principles. Collaboration & Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and present design solutions to stakeholders. Understanding of Accessibility Standards: Knowledge of WCAG and other accessibility guidelines to ensure inclusive design. Bonus:
Experience with eligibility determination systems or similar rule-based, data-intensive applications.
Required Skills:
Minimum Requirements: Candidates that do not meet or exceed the
minimum
stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 4 Required Hands-on experience designing user interfaces and experiences for enterprise systems, including wireframes, prototypes, and visual hierarchies using tools like Figma, Adobe XD, and Sketch. 4 Required Demonstrated ability to collaborate with technical and non-technical teams, translating business needs into intuitive design solutions that align with accessibility and branding standards. 4 Required Experience applying UX design principles such as hierarchy, contrast, and alignment to create responsive and accessible web and mobile interfaces. 4 Required Experience creating wireframes and prototypes that support agile development cycles, including sketch-to-visual fidelity transitions. 5 Preferred Experience designing graphical diagrams and visual narratives to communicate timelines, workflows, and system architecture. 3 Preferred Demonstrated ability to facilitate design workshops and feedback sessions with stakeholders, ensuring alignment with business goals and user needs. 3 Preferred Bachelor's degree in graphic design, Human-Computer Interaction, Computer Science, or related field. Equivalent experience may be substituted. 3 Preferred Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
Austin, TX - Hybrid Duration:
Upto 12 Months
Important: Program will only accept LOCAL to Austin, TX Candidate ONLY for this position. Prior ANY US State Client project is highly preferred. The role of UI/UX designers is central to improving accessibility, usability, and responsiveness of the HHSC eligibility systems. Key responsibilities include:
Lead user research initiatives and journey mapping to gain deep insights into user interactions and identify opportunities for optimization. Proven UX Design Experience: Extensive portfolio demonstrating expertise in user research, information architecture, wireframing, prototyping (low and high-fidelity), and usability testing. Develop wireframes, prototypes, and visual hierarchies in accordance with established accessibility guidelines and branding standards. Collaborate with Code for America and cross-functional teams to apply industry best practices in UI/UX design. Engage in discovery workshops, feedback sessions, and sprint planning to ensure that design decisions are aligned with business objectives. Employ a comprehensive suite of tools-including Figma, Adobe XD, Sketch, and Hotjar-and implement usability testing, responsive design, and SEO optimization strategies. Experience with AI/ML Interfaces: Demonstrated experience designing user interfaces for systems that incorporate Artificial Intelligence or Machine Learning, with a focus on explainable AI (XAI) and human-AI interaction principles. Complex System Design: Ability to understand and design for complex business logic and regulatory requirements, particularly in domains like government services, healthcare, or finance. Data Visualization: Skill in presenting complex data and AI insights in a clear, concise, and understandable visual format. Empathy and User Advocacy: Deep commitment to understanding user needs and advocating for user-centered design principles. Collaboration & Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and present design solutions to stakeholders. Understanding of Accessibility Standards: Knowledge of WCAG and other accessibility guidelines to ensure inclusive design. Bonus:
Experience with eligibility determination systems or similar rule-based, data-intensive applications.
Required Skills:
Minimum Requirements: Candidates that do not meet or exceed the
minimum
stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 4 Required Hands-on experience designing user interfaces and experiences for enterprise systems, including wireframes, prototypes, and visual hierarchies using tools like Figma, Adobe XD, and Sketch. 4 Required Demonstrated ability to collaborate with technical and non-technical teams, translating business needs into intuitive design solutions that align with accessibility and branding standards. 4 Required Experience applying UX design principles such as hierarchy, contrast, and alignment to create responsive and accessible web and mobile interfaces. 4 Required Experience creating wireframes and prototypes that support agile development cycles, including sketch-to-visual fidelity transitions. 5 Preferred Experience designing graphical diagrams and visual narratives to communicate timelines, workflows, and system architecture. 3 Preferred Demonstrated ability to facilitate design workshops and feedback sessions with stakeholders, ensuring alignment with business goals and user needs. 3 Preferred Bachelor's degree in graphic design, Human-Computer Interaction, Computer Science, or related field. Equivalent experience may be substituted. 3 Preferred Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.