GEICO is hiring: Senior Manager, UX/UI Design AI - (Hybrid) in Chevy Chase

Senior Manager, UX/UI Design AI - (Hybrid)

GEICO is looking for an accomplished, customer-obsessed, and results-oriented Senior Manager of Design to lead our AI UX/UI Design Team. The ideal candidate will be comfortable working with a variety of business partners and delivering outcomes.

This position is a hybrid role that requires being on-site 3 days a week at one of the following locations: Chevy Chase, MD; Chicago, IL; Palo Alto, CA; Fredericksburg, VA; Seattle, WA; Manhattan, NYC.

Job Responsibilities

• Collaborates with product, engineering, and business teams to uncover customer and business needs. Translates needs into digital experiences.
• Translates complex ideas into understandable concepts that evolve and enhance the product experience.
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition.
• Advocates for the customer through human-centered design methods, including discovery, research sessions, and user testing.
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs.
• Drives end-to-end product design by framing problems, designing insights, and designing new methodologies/practices to serve customer needs.
• Creates process and user flows, wireframes, journey maps, and interaction models.
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering.
• Teaches, mentors, and guides designers.
• Prepares and manages department business plans, staffing projections, and budgets.

Basic Qualifications

• 10+ years of experience with User Experience design
• 5+ years leading and mentoring design teams

Preferred Qualifications

• Experience working with Generative AI and Agentic systems
• Strong visual and UI design skills
• Experience in providing creative direction
• Experience designing for cross-channel experiences
• Strong communication and storytelling skills
• Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams

Annual Salary

$140,425.00 - $229,600.00

The GEICO Pledge

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health, and financial future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law.