Lead, User Experience Design | UX Researcher II Job at Verisk in Lehi

Lead, User Experience Design | UX Researcher II You’ll plan and conduct interviews, usability tests, and surveys, and synthesize findings into actionable insights. You’ll collaborate closely with product managers, designers, and engineers to ensure research informs both discovery and delivery. This role is ideal for researchers ready to deepen their craft, expand their influence, and grow into strategic contributors. You’ll support multiple product operating pods and help guide them in conducting foundational research, while you focus on more complex or higher-impact research initiatives. Responsibilities Plan and conduct user interviews, usability tests, and surveys Synthesize qualitative and quantitative data into actionable insights Share findings through reports, presentations, and workshops Collaborate with PMs and Designers to align research with product goals Maintain and improve research repositories and tools Contribute to team rituals and help evolve research best practices Behavioral Competencies Empathy: Understands and advocates for user needs Initiative: Proactively identifies research opportunities Communication: Shares insights clearly and persuasively Collaboration: Builds strong relationships across the product trio Growth Mindset: Seeks feedback and continuously improves Accountability: Takes ownership of research outcomes and follow-through Adaptability: Adjusts methods and scope based on product needs and constraints Qualifications Proficiency in qualitative and quantitative research methods such as usability testing, user interviews, surveys, card sorting, tree testing, and benchmarking Experience with tools such as UserZoom, UserTesting.com, Maze, Optimal Workshop, or equivalent Ability to synthesize data into clear, actionable insights Strong storytelling and presentation skills Familiarity with accessibility and inclusive design principles Portfolio or case studies demonstrating research impact Experience collaborating in cross-functional product teams Verisk is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. #J-18808-Ljbffr