Agoda
Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Reloca
Agoda, Boston, MA, US, 02298
Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided) Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more.
Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world!
This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.
Senior UX Researchers have the breadth and depth of research method skills applicable to a wide range of questions, and over time develop standout areas of research excellence. A long track record and documented success in both research itself and achieving organizational impact is characteristic of Senior UX Researchers.
Qualifications:
Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field.
10+ years of relevant experience in consumer-facing business domains.
Expert in Quantitative research.
But, also has experience with Qualitative and user-centered design methods.
Comfortable with planning, scoping, conducting, analyzing and communicating research.
Experience in evaluating, negotiating, and working with external research vendors.
Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data.
Ability to demonstrate critical thinking beyond business requests.
Is a great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders.
Enjoys collaborative work in a dynamic, data-driven, and creative environment.
Responsibilities:
Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals.
Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business.
Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams.
Leads projects that are collaborations with other stakeholders.
Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution.
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
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