Mass General Brigham is hiring: Medical Letter Writer in Boston

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Medical Letter Writer is responsible for independently auditing, editing, composing, and processing adverse determination letters per regulatory standards. The Medical Letter Writer is also responsible for providing timely notification to providers and members. In addition, the Medical Letter Writer must ensure letters are generated and mailed with the required attachments, and that the authorizations are updated appropriately and processed in a timely, accurate, manner in compliance with performance measures regarding denial letter turnaround time and quality review standards. Essential Functions Write and edit medical letters and communications targeted to patients, caregivers, and medical professionals. Develop patient letters, medical reports, and discharge summaries with a focus on clarity and patient comprehension. Ensure all medical content is accurate, evidence-based, and adheres to relevant healthcare regulations and privacy laws. Collaborate with healthcare professionals, physicians, and specialists to gather information and insights for medical communications. Work closely with the communications team, marketing team, and medical staff to align messaging and objectives. Use data analytics and feedback to evaluate the effectiveness of medical communications materials. Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor’s Degree in English preferred Experience At least 1-2 years of medical writing experience required At least 1-2 years of knowledge of utilization management processes, regulations, and standards (i.e. Health Center, Hospital, Insurance company, Physician office) Knowledge, Skills And Abilities In-depth knowledge of medical terminology, medical research, and healthcare practices. Understanding of healthcare regulations, privacy laws, and compliance considerations. Strong writing and editorial skills, with the ability to convey complex medical information in clear and accessible language. Excellent attention to detail and accuracy in medical content creation. Ability to work collaboratively with cross-functional teams and medical professionals. Demonstrated ability to manage multiple projects and meet tight deadlines. Additional Job Details (if Applicable) Working Conditions This is a remote role that can be done from most US states Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 – $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. #J-18808-Ljbffr