Seasonal Selling Champion Associate, Biltmore Fashion Park Job at Bloomingdale's

Overview

Be part of Macy’s story. Macy’s is a longstanding retailer with over 160 years of history in innovations and traditions, shaping memorable moments for customers and colleagues.

Job Overview

As a Seasonal Champion, you play a key role in creating a welcoming, energized, and customer-focused environment during our busiest time of year. You’ll lead by example—supporting peers, driving a culture of service and sales across all channels, and helping maintain a clean, organized, and inspiring store. Whether sharing product knowledge, helping customers find their perfect item, training new colleagues, or stepping in to support store operations, you bring enthusiasm, adaptability, and a genuine passion for hospitality to every shift. Your leadership helps set the tone for the season and ensures customers and colleagues alike feel valued and supported.

How our Seasonal Champions spend their day

• Every day starts with a positive example. As a Seasonal Champion, you come in energized and ready to make an impact—wearing your name badge with pride, greeting teammates with warmth, and helping ensure the sales floor is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions so you’re prepared to support the team and engage customers confidently.
• On the floor, you lead through action—by welcoming customers and new colleagues with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. You foster a welcoming culture by supporting onboarding efforts for new colleagues and by setting the tone for consistent service from the start.
• You help maintain a shoppable space by recovering fitting rooms, updating signs and pricing, helping with support functions in the store, and contributing to merchandise moves to keep the floor looking great throughout the day.
• You help the team Finish Strong by reminding them to share Loyalty benefits, ensuring customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer’s name and adding a personal touch.
• You know that service starts with each other. You model collaboration, honesty, and care—supporting your peers so the whole team can better serve our customers and communities.
• Excellence is a journey—we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are and Skills You Will Need

• Leadership: Provide Active Supervision by continually circulating the selling floor, directing colleagues and supporting daily priorities to optimize the customer experience and increase sales. Redirecting support as needed.
• Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and ensuring business goals are met.
• Collaboration: Coordinate with store leadership to identify and address operational challenges.
• Adaptability: Handle various responsibilities related to the physical operation of the facility, including opening and closing the building and daily back-of-house functions.
• Flexibility: Available to support the needs of the business including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Communication: Ability to understand and communicate effectively with customers, co-workers, and supervisors; read and understand employment policies and safety rules in English; be comfortable communicating and collaborating with customers and colleagues.

Essential Physical Requirements You Will Perform

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching (including above eye level).
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions.

What We Can Offer You

Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Paid time off and eight paid holidays, continuous learning and leadership development, and opportunities to engage with Colleague Resource Groups and volunteer initiatives.

Additional benefits include:

• Access your earned wages anytime
• Merchandise discounts
• Performance-based incentives
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s. Whether you’re helping a customer find the perfect gift, streamlining operations in distribution centers, enhancing our online shopping experience, buying in-style merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy’s offers unique opportunities to be part of memorable moments in people’s lives.

Join us and help write the next chapter in our story—Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.