Early Careers (Inbound Telesales Agent) - San Juan, PR - 2312481 Job at UnitedHe

Overview

*$1,000 sign on bonus for external candidates plus an additional $1,000 if candidates have their licensure at time of offer. Guaranteed base pay + monthly sales incentive earning potential.*

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Join us to start Caring. Connecting. Growing together.

Program and Location

We are growing our team in San Juan, PR and have multiple Early Careers full-time sales opportunities available. Join our team as a Sales Agent in the Sales Development Program. This inbound call role provides a competitive base salary and bonuses based on sales performance. Training is provided to prepare you for your role, and we will support you in obtaining the required state insurance licenses. No license is required prior to starting in the role. During training, new hires must complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

Work Schedule:

• Operating hours: Monday - Friday 7:00AM - 9:00PM; shift will be provided during training with rotational weekend work
• Full-time position with flexibility based on the seasonality of the business

Work Location:

• Onsite training program in a standard day shift for 6 - 10 weeks
• Site location: Montehiedra Office Center - First floor- 9615 Ave Los Romeros San Juan, PR 00926

• Program features: Participate in a Sales Development Program that accelerates your career with a company that supports learning and growth
• Collaborate with experienced professionals, mentors, and sales leaders
• Build relationships within a close-knit community of peers in the development program
• Curriculum-based and structured development program
• Program commitment: 18 months

Compensation, Benefits & Perks

• As a licensed agent, total compensation is based on base pay plus monthly sales incentive
• Average first year earnings: $60K with base pay and commissions; top performers $80K+
• Sign-on bonus of up to $3,000 for external candidates (2k sign-on + 1k if licensed at time of offer)
• 18 days of accrued paid time off during first year plus 8 paid holidays
• Medical plan options with Health Spending Account or Health Savings Account
• Dental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability
• 401(k) Savings Plan and Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC insurance, etc.)
• Fun and competitive work environment focused on teamwork and individual success

Primary Responsibilities

• Mainly handling inbound calling; no door knocking
• Answer incoming calls from prospective members and identify needs to qualify leads and drive sales
• Ask questions and document information in computer systems while listening actively
• Use knowledge of the product portfolio to assess needs, explain differences, and help prospects select a suitable product
• May make outbound calls to follow up with members or review products and services with current members
• Assist the prospect in completing enrollment applications over the phone with accurate information
• Meet goals in performance, attendance, and customer experience
• Maintain licensure, appointments, and annual product certification requirements

You'll be rewarded and recognized for your performance in an environment that provides direction and development for other roles you may be interested in.

*This is a full-time position with a start date of Monday, June 8, 2026*

*UnitedHealth Group is not able to offer relocation assistance for this position*

*UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position*

Required Qualifications

• Currently in final year of obtaining a Bachelor's degree (or degree obtained no more than 24 months prior to start date). Degree must be obtained prior to start of employment
• Must be eligible to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Work or volunteer experience in sales, customer service, health care, or health insurance
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We strive for equitable care and opportunities for all.

UnitedHealth Group is an Equal Employment Opportunity employer. Candidates will be considered without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.