Assistant Studio Manager - Sherman Oaks Job at West Coast Fitness LLC in Los Ang

West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco’s Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration.

Job Title: Assistant Studio Manager
Direct Supervisor: Studio Manager
Status: Hourly non-exempt
Location: 91423

Job Description: We’re looking for an Assistant Studio Manager to join our team. As an Assistant Studio Manager, you will assist the Studio Manager in all areas of the business, lead and develop the Sales Associate team, and own responsibility for all studio operational tasks.

Essential Duties & Responsibilities

• Assist the Studio Manager in all areas of the business
• Lead and develop Sales Associate team daily
• Own responsibility for all studio operational tasks, including lead and inventory management
• Maintain accurate records using established OTF sales systems
• Perform telephone inquiries, follow-up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
• Participate in 1-2 OTF scheduled workouts per week
• Maintain an organized and clean work environment
• Respond immediately to member requests, inquiries, and concerns
• Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
• Attend and participate in all relevant OTF training programs, events, and meetings

Qualifications

• Leadership experience in the workplace
• High-level customer service skills
• Previous sales experience, with strong sales skills
• Excellent verbal and written communication skills
• Ability to multi-task and excel in a fast-paced environment
• Functional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
• Ability to work and function in an ORANGE TEAM environment
• High school diploma
• Health and fitness-minded people, highly preferred

Benefits

• Competitive hourly wage
• Performance bonuses based on weekly, monthly, individual, and team sales goals
• Medical, Dental, and Vision (based on full-time hours)
• 401k (based on full-time hours)
• Access to all Orangetheory classes at any studio nationwide
• Deep discounts on all OTF retail and technology
• Opportunities for career growth
• Covid-19 safety and health protocol for a safe work environment
• Monthly team-building events and reward opportunities
• Free AED/CPR certifications
• Huge discount on NASM and AFAA certifications

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

AAP/EEO Statement:

Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.