Senior Software Engineer - Audience Intelligence Job at StubHub in San Francisco

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

To transform the way millions of users explore, interact with, and participate in live events worldwide, StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. To ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive workplace. As a Senior Software Engineer, you will also serve as an advocate and mentor for your team members, demonstrating leadership qualities and setting an example for those around you.

Location: Hybrid (3 days in office/2 days remote)

About the team:
Our Audience Intelligence crew is a band of data-obsessed engineers, ML specialists, and product thinkers who refuse to settle for fragmented customer signals. We're architecting the unified identity graph and feature platform that gives every team at StubHub a near-real time, 360° view of each fan. That way decisions are powered by facts, not hunches. In short, we turn noisy clickstreams into high-fidelity fuel for personalization at scale.

The challenge we're cracking: today, user data is scattered across devices, sessions, and tables. We're building the pipelines, identity resolution, and enrichment layers that stitch it all together, update it in near-real time, and expose it as clean, versioned features any model or campaign can trust. When we're done, marketing tech, ranking, and experimentation teams will target with surgical precision instead of a one size fits all experience. Because a message for everyone is a message for no one.
What You'll Do:

• Design, develop, test, deploy, and maintain impactful improvements across all StubHub's platforms and products, resulting in high-quality outcomes
• Collaborate with team members to ensure best practices across our code
• Manage individual initiative priorities, deadlines, and deliverables with your technical expertise
• Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity

What You've Done:

• 5-6+ years of professional experience in software development
• Extensive experience developing robust, mission-critical systems using multiple general-purpose programming languages (e.g., Java, C#)
• Demonstrated expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy
• Previous experience designing and developing solutions to complex problems with significant business impact
• A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives
• Proven ability to learn other coding languages, platforms, frameworks, and tools
• Experience owning projects from the initial idea all the way to production
• Experience mentoring junior engineers

What We Offer:

• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$200,000-$250,000 USD

About Us

StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

For California Residents: California Job Applicant Privacy Notice found here

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status. In Summary: Senior Software Engineers must be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator . StubHub is committed to being a phenomenal and inclusive workplace . As a Senior Software Engineer, you will serve as an advocate and mentor for your team members . En Español: StubHub está en una misión de redefinir la experiencia del evento en vivo a escala global. Ya sea que alguien esté buscando asistir a su primer evento o a su centenario, estamos aquí para deleitarlos desde el momento en que comienzan a buscar un boleto hasta que pasan por la puerta. Lo mismo ocurre con nuestros vendedores. Desde fans vendiendo un solo boleto a los promotores de una gira mundial de estadios, queremos que Stubhub sea la forma más segura y conveniente de ofrecer un ticket a los millones de aficionados que navegan por nuestra plataforma en todo el mundo. Para transformar la manera en que millones de usuarios exploran, interactúan e participan en eventos en vivo en el mundo entero, Stub Hub busca ingenieros de software para diseñar y desarrollar tecnologías y características complejas de próxima generación. Como Ingeniero Senior, usted estará al frente de abordar desafíos ambiguosos, mentores y no triviales como ingeniero de software principal y proveedor de soluciones tecnológicas, además de ser un ejemplo de liderazgo profesional de nuestro equipo. Localización: Híbrido (3 días en la oficina/2 días remotos) Sobre el equipo: Nuestro equipo de Audience Intelligence es un grupo de ingenieros obsesionados con datos, especialistas en ML y pensadores de productos que se niegan a conformarse con las señales fragmentadas del cliente. Estamos construyendo el gráfico unificado de identidad y la plataforma de características que brinda a cada equipo de StubHub una visión casi real-tiempo, 360° de cada ventilador. De esta manera las decisiones son impulsadas por hechos, no por intuiciones. En resumen, convertimos los clics ruidosos en combustible de alta fidelidad para personalización a escala. El desafío que estamos rompiendo: hoy en día, los datos del usuario están dispersos entre dispositivos, sesiones y tablas. Lo que harás: Diseñar, desarrollar, probar, implementar y mantener mejoras impactantes en todas las plataformas y productos de StubHub, dando como resultado resultados de alta calidad Colaborar con los miembros del equipo para garantizar las mejores prácticas a través de nuestro código Manejar prioridades individuales de iniciativa, plazos y entregables con su experiencia técnica Mentor a otros miembros del grupo y ayudar a muchos a aumentar sus capacidades técnicas, fomentando una cultura de inclusión, ejecución orientada a resultados, innovación abierta y creatividad ilimitada Qué has hecho: 5-6+ años de experiencia profesional en desarrollo de software Experiencia extensa en el desarrollo de sistemas robustos y críticos para la misión múltiples lenguajes de programación de propósito general (por ejemplo Java, C#) Demostrado experiencia en la construcción de software con uno o más de los siguientes conocimientos básicos: Infraestructuras, mentores, aprendizaje rápido de datos, procesamiento automático de máquinas, Sistemas de seguridad, etc. Paquete de Beneficios Integral: Priorice su bienestar con un paquete completo de beneficios, que incluye 401k y opciones premium de salud, visión y seguro dental. El rango bruto previsto para este papel es inferior. La compensación real variará dependiendo de factores como las calificaciones, habilidades, experiencia y competencias del candidato. Para los residentes de California: Notificación de privacidad del solicitante de empleo en California se encuentra aquí Somos un empleador con igualdad de oportunidades y valoramos la diversidad en nuestro equipo. No discriminamos por raza, color, religión, sexo, origen nacional, género, orientación sexual, edad, discapacidad, estatus de veterano o cualquier otro estado legalmente protegido..