Equinix is hiring: Senior User Experience Researcher, Selling and Purchasing Exp

Overview Senior User Experience Researcher, Selling and Purchasing Experience at Equinix. Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. We enable organizations to access the right places, partners and possibilities to scale with agility and deliver world-class experiences. Our culture emphasizes collaboration, growth, and development of teams. We value diversity in thought and contribution and strive for an equitable work environment. Responsibilities Lead end-to-end user research initiatives across functional domains to guide product strategy and design decisions Design and execute qualitative and quantitative research methods (e.g., interviews, usability testing, surveys, card sorting, personas, benchmarking studies) to uncover user behaviors, needs, pain points, and opportunities Synthesize research data into actionable insights—through storytelling, personas, journey maps, workshops, presentations, or reports—that drive user-centric decision-making Translate research insights into clear, actionable recommendations that inform product strategy, design decisions, and business priorities Collaborate with cross-functional stakeholders to define requirements, set expectations for UX research (scope, effort, timelines), and foster communication to proactively explore, ideate, validate, and socialize solutions Understand and incorporate complex technical and business requirements into research Qualifications 7+ years of mixed methods research experience Bachelor’s degree in a related field (e.g., Human Computer Interaction, Psychology, Statistics) Expertise in quantitative and qualitative research methods Experience with statistical and data analysis tools Excellent analytical, communication, and presentation skills Demonstrated experience working on complex, highly technical B2B products Strong problem-solving and critical-thinking abilities Ability to manage multiple studies simultaneously across multiple stakeholder groups Proven track record of leading successful research initiatives that drive business growth and customer satisfaction Experience working in a global team is preferred Location and Compensation The pay range shown reflects base pay and may vary by location. Target pay ranges for this role include: Canada - Toronto Office TRO: 107,000 - 161,000 CAD / Annual United States - Dallas Infomart Office DAI: 136,000 - 204,000 USD / Annual Details on bonus, equity, and benefits vary by location and are subject to change. Specific plan terms apply, and eligibility requirements exist for some benefits. Equinix Benefits Equinix offers benefits aligned with our core values: competitive, inclusive, sustainable, connected and efficient. Benefits include medical and retirement options, PTO and holidays, and employee assistance programs. Eligibility requirements apply and benefits terms may change. Equinix is an Equal Employment Opportunity employer. If you need assistance or an accommodation during the employment process, please let us know. Seniority level Mid-Senior level Employment type Full-time Job function Product Management Industries Internet Publishing #J-18808-Ljbffr