Medium is hiring: Assistant Community Manager in Detroit

Overview

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. Our culture is fun, rewarding, and inclusive. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

As an Assistant Community Manager, you are responsible for assisting with the planning and coordinating of community events, activities, and projects. You will also handle routine office work and administrative duties for the community. The time allocation may vary depending on the community’s needs. Occasional annual or semi-annual travel may be required.

Responsibilities

• Resident Relations (~40% of time) – Cultivate resident satisfaction within your community, address resident issues with care and urgency, understand when to involve the Community Manager, plan and execute community events as directed by the Community Manager.
• Collections (~40% of time) – Prepare bills and statements for approval by the Community Manager, ensure rent is collected on time, and complete all legal action and notices required in compliance with State and Fair Housing Standards.
• Sales and Leasing (~10% of time) – Assist in ensuring all homes are ready to be occupied within Havenpark expectations, and assist the Community Manager and SLA with document preparation or coordination for new move-ins or lease renewals.
• Work Orders (~10% of time) – Manage work orders to ensure all rental work orders are completed within 48 hours of receipt.

Qualifications

• Education: You have a high school diploma or GED.
• Experience: You have a minimum of 1 year of experience in property management.
• Physical Demands: Ability to spend long hours sitting and using office equipment, with walking within the community and occasional lifting of materials and supplies.

We offer our employees a golden work experience including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and opportunities to learn, develop and sharpen skills. Come be a part of a company that knows what it means to succeed as a team.

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.