Reference Librarian Job at Maitland Public Library in Town of Florida

Overview

The Reference Librarian performs library work of a routine nature, focused on customer service, computer applications, and technology-related tasks. This work requires excellent oral and written communication skills, familiarity with the Library’s physical and online resources, and proficiency in computer applications, including Microsoft Office. The Reference Librarian performs complex professional and technical library work, helps patrons locate and select materials, and demonstrates new technologies and library resources on request. A customer service oriented and friendly approach to work and the patrons we serve is essential to success in this role.

Employment details

This position is part-time, with an expected range of 15-20 hours per week. Most hours will be during the weekday, particularly including two to three afternoons until 5:00 pm. Occasional evenings and weekends as needed.

Responsibilities

• Works with patrons at the public service desk as well as online and over the phone.
• Handles routine inquiries related to reference including searching for library materials in the catalog, accessing books or magazines on the shelves and online, and retrieving information for patrons.
• Assists library customers in the use of library computers, technology, services, and resources including online databases.
• Registers and answers questions in person and over the phone or via email about upcoming library programming.
• Prepares informational guides in print and digital formats.
• Researches, reads, and reviews new materials to remain abreast of current practices in the library field.
• Maintains records and collects statistics.
• Exemplifies excellent service to all patrons.
• Serves as Librarian-in-Charge during evenings and weekends when needed.

Education/Qualifications

• Master of Library Science from an ALA accredited university;
• The ability to deal tactfully and professionally with the public, including people of all ages and from varied backgrounds;
• Excellent oral and written skills with attention to detail;
• Knowledge of principles and practices of professional library work, including methods, practices, and techniques of library reference;
• Ability to apply technology and a willingness to learn new and emerging technologies;
• Ability to work professionally and efficiently in a team.
• Legal eligibility to work in the United States.

EEO STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional

Seniority level: Entry level

Employment type: Part-time

Job function: Other

Industries: Libraries